IT Process Analyst

IT Process Analyst:

We are currently working with a client that is looking for an IT Process Analyst for a 10 month contract.  This position is a remote position, but must be located in CT, MT, or PT time zones.  Must be a US Citizen or Green Card holder.  

Objective: To develop detailed process documentation and SOPs for various IT processes, ensuring alignment with ISO9001 certification requirements and providing comprehensive training and support to IT staff. 

What you will do:

• Process Documentation and Standard Operating Procedures (SOPs) Development 

• Providing a summary of the process, including objectives and key steps. 
• Detailed Steps: Describing each step in the process with specific actions, responsible parties, and timelines. 
• Flowcharts: Visual representations of the process flow using Visio diagrams. 
• Supporting Documentation: Including templates, forms, and checklists required for each process

What you bring:

• General ISO-9001 knowledge
• Strong written and documentation experience
• Strong knowledge of SOPs

• Knowledge of ITSM/ITL