Revenue Operations Specialist
Kuno Creative Group, Inc.
Cleveland, ohio
Job Details
Full-time
Full Job Description
At Kuno Creative, you’re not just an employee—you’re an owner. Our mission to deliver measurable results for clients aligns with our commitment to innovation, team collaboration, and employee well-being.
The Revenue Operations Specialist will play a critical role in optimizing revenue-generating processes across marketing, sales, and customer success teams. This role is ideal for someone passionate about leveraging HubSpot and data analytics to streamline operations, improve efficiencies, and drive growth. As a key contributor, you will manage technical services like onboarding, CRM/MAP integrations, workflow automation, and client training.
Key Responsibilities
Process Optimization & Strategy
- Collaborate across teams to identify inefficiencies in the revenue cycle and recommend improvements.
- Design and implement workflows in HubSpot to automate processes and enhance team productivity.
- Establish and maintain best practices for lead tracking, scoring, nurturing, and handoff between marketing, sales and customer success teams.
Data Analysis & Reporting
- Analyze key revenue metrics to provide actionable insights and recommendations for improving conversion rates and revenue strategies.
- Create and maintain dashboards and reports to track sales performance and provide real-time insights for stakeholders.
- Leverage data visualization tools to present findings and drive data-driven decision-making.
HubSpot (or equivalent Expertise)
- Serve as the subject matter expert on HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub functionalities.
- Develop and execute lead nurturing campaigns, automated email sequences, and other engagement strategies.
- Stay updated on HubSpot features and industry trends, ensuring the organization stays ahead of the curve.
Training & Support
- Conduct training sessions for internal teams and clients on HubSpot capabilities, updates, and best practices.
- Act as the go-to resource for resolving HubSpot-related queries and ensuring seamless system integrations.
Technical Services
- Oversee and execute client onboarding and migration projects.
- Collaborate with IT and developers to integrate HubSpot with other tools like CRMs, analytics platforms, and marketing automation tools.
Requirements
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 3 years’ experience in revenue, sales, or marketing operations roles.
Job-Specific Requirements
- Expertise in HubSpot CRM and associated tools (Sales Hub, Marketing Hub, Service Hub). Experience with similar tools (Salesforce, Marketo, Pardot) is a plus.
- Strong analytical skills to interpret data and create actionable strategies.
- Proficiency in workflow automation, lead management, and process optimization.
- Extensive knowledge of analytics tools and data visualization platforms such as Power BI, Looker, and/or similar to support data-driven decision-making.
- Familiarity with SQL for data querying and analysis is a plus.
Benefits
- Comprehensive healthcare: medical, dental, vision, and life insurance.
- Paid Time Off: Unlimited PTO plus ten paid holidays.
- Parental leave: Six weeks for birth mothers; four weeks for other parents (birth, adoption, or foster care).
- 401(k): with company match, fully vested.
- Profit-sharing: Be part of an employee-owned company with annual profit distribution.
Compensation
- Commensurate with experience, education and geographical location.
About Kuno Creative
Join Kuno Creative, a leading employee-owned branding, marketing and sales agency and Diamond HubSpot partner. We specialize in helping companies we believe in grow and succeed through innovative digital solutions. Our employee-focused mission fosters collaboration, innovation, and measurable client success. Our core values—Team-Oriented, Proactive, and Take Ownership—are at the heart of everything we do.
Diversity & Inclusion
Kuno is proud to be an equal-opportunity employer and is committed to creating a diverse environment. We are fully focused on promoting equality, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.
Geography
All employees are working 100% remotely. This position is open to anyone authorized to work in the United States without sponsorship who is residing in the United States.