Automation Support Engineer-2nd/3rd Shift

SAGA Diagnostics is a personalized cancer diagnostics and disease monitoring company focused on molecular genetic analysis of circulating tumor DNA (ctDNA). The company’s mission is to improve precision cancer medicine, provide more accurate treatment monitoring, and improve patient survival using minimally-invasive liquid biopsy cancer testing services. SAGA’s proprietary tests can help patients, oncologists, and drug developers detect actionable mutations, stratify patient groups, and monitor treatment response, residual disease, and disease recurrence at unprecedented sensitivity and scale.  SAGA Diagnostics recently established a US operation in Research Triangle Park (RTP) and is excited to invite Automation Support Engineers to join our dedicated team on the 2nd and 3rd shifts.

The Automation Support Engineer will be responsible for providing technical support and maintenance for our advanced automated systems utilized in clinical laboratories. This role is critical for ensuring the reliability, efficiency, and optimal performance of our automation equipment during non-standard hours. Engineers in this position will work closely with laboratory staff to troubleshoot issues, perform routine maintenance, and implement solutions to enhance automation processes.

As a member of the Automation team, the ideal candidate will have a strong foundation in laboratory automation technologies and a passion for optimizing workflows in a dynamic clinical environment. You will be part of a growing organization that is at the forefront of cancer diagnostics, dedicated to improving patient outcomes through innovative testing solutions. Your contributions will significantly impact the quality and efficiency of our services.

Key Responsibilities:

• Provide technical support and troubleshoot automated laboratory systems during 2nd and 3rd shifts.
• Perform preventive maintenance and upgrades on automation equipment to ensure optimal performance.
• Collaborate with laboratory staff to streamline processes and enhance the efficiency of automated workflows.
• Document operational protocols, maintenance schedules, and troubleshooting procedures.
• Ensure compliance with regulatory standards (CLIA, CAP, ISO) in all maintenance and support activities.
• Assist in training staff on best practices for operating automated systems.
• Monitor system performance and recommend improvements based on data analysis.
• Act as a liaison between laboratory operations and automation vendors for repairs and upgrades.
• Participate in continuous improvement initiatives within the automation framework.

Requirements

• Bachelor's degree in engineering, biomedical science, or a related field.
• 1-3 years of experience in laboratory automation support and maintenance.
• Familiarity with liquid handling technologies and laboratory automation systems (e.g., Hamilton, Tecan, Agilent).
• Experience in troubleshooting issues related to automated equipment.
• Knowledge of regulatory requirements in laboratory settings (CLIA, CAP, ISO).
• Strong problem-solving skills and the ability to work independently during assigned shifts.
• Excellent communication skills and a collaborative mindset.
• Willingness to work flexible hours including nights, weekends, and holidays as necessary.

Benefits

• Competitive Compensation and company wide benefits plan

• Opportunities for career advancement and professional development.

• A collaborative and innovative work environment dedicated to improving oncology outcomes.

SAGA Diagnostics is an equal opportunity employer, fully committed to achieving a diverse and inclusive workplace that embraces and encourages applicants of every background.  The company’s policy regarding equal employment opportunity means that all decisions regarding recruitment, hiring, benefits, wage and salary administration, scheduling, disciplinary action and termination will be made without unlawful discrimination on the basis of sex, gender, race, color, age, national origin, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, citizenship status, pregnancy or maternity, veteran status, or any other status protected by applicable federal, state or local law. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to hr@sagadiagnostics.com.