Operations Assistant

Friends of the High Line seeks a proactive, detail-oriented, and versatile Operations Assistant to deliver essential support to all departments within the Operations Division including Park Ops Admin, Visitor Experience, Horticulture, Facilities, Production, and the Food program. This position offers a unique opportunity to contribute to high-impact projects and initiatives.

This role will report directly to the Director of Park Operations and will provide support to varying levels of staff and leadership. This role is not eligible for hybrid work and must report to the office Monday to Friday from 9:00am-5:00pm

The hourly rate for this position is $28/hour.

Responsibilities

• Oversee clerical tasks such as processing invoices and reconciling credit card activity.
• Keep inventory of operations supplies and order new materials as needed.
• Coordinate with vendors on new and existing services.
• Field staff inquiries, such as access control troubleshooting, uniform distribution, and driver certifications.
• Assist in the onboarding and offboarding of operations employees.
• Track, stock, and maintain PPE and first aid supplies in High Line Headquarters and throughout the park.
• Create and update records, ensuring the accuracy and validity of information, including OSHA safety data sheet records.
• Assist Operations Admin Coordinator with offsite storage and usage across all departments, as well as maintaining and organizing office storage spaces.
• Schedule and plan meetings and appointments.
• Take detailed and accurate notes during meetings and discussions, ensuring key points are captured and action items are tracked.
• Perform other duties and responsibilities as assigned.

Requirements

The desired experience of a successful candidate may include the following, but candidates will not be screened exclusively based on meeting these qualifications:

Qualifications

• Highly detail-oriented, organized, collaborative problem solver
• Strong willingness to learn and adapt.
• Quick learner with the ability to build and improve systems
• Excellent computer skills, including Google Workspace
• Superb oral and written communication, organizational, and problem-solving skills

Qualifications Considered a Plus

• Experience in park administration or a public space management field
• Experience working with geographic information systems (GIS), enterprise software, and databases
• An understanding of public-private partnership

This is a full-time, non-exempt position that reports to the Director of Park Operations and is part of the Park Operations Administration team.

Actual salaries may vary on various factors, including but not limited to experience and performance. The hourly rate for this position is $28/hour.

This position is an on-site role, reporting 5 days per week into our headquarters, which is located in the Meatpacking District of Manhattan.

**If you are an individual with a disability and need accommodation during the application process, please send an email request to peopleandculture@thehighline.org. ** Resumes sent to this email address will not be given any special consideration.

Benefits

• Medical, dental, and vision insurance

• Paid primary and secondary caregiver leave
• 20 Vacation days, 7 sick days, and 10 paid holidays with 4 floating holidays & 2 Winter Fridays
• Discounts Citi Bike Membership
• Discounts with Vendor at the High Line & around the Meatpacking neighborhood
• Free entrance to Whitney Museum
• Supplemental short-term disability insurance and paid life insurance
• Commuter benefits
• Flexible Spending Accounts
• Contribution in a 403(b) retirement plan
• Employee Assistance Program
• Growth & Development

About Friends of the High Line

The High Line is both a nonprofit organization and a public park on the West Side of Manhattan. We’re devoted to reimagining public spaces to create connected, healthy neighborhoods and cities through our work with communities on and off the High Line.

Built on a historic, elevated rail line, the High Line was always intended to be more than a park. You can walk through the gardens, view art, experience a performance, enjoy food or beverage, or connect with friends and neighbors while enjoying a unique perspective of New York City.

Nearly 100% of our annual budget comes through donations. The High Line is owned by the City of New York, and we operate under a license agreement with NYC Parks.

EEO Statement

The High Line is guided by a series of values through which we make decisions, including hiring. These values include proactively creating access points for all people, regardless of age, sex, color, creed, race, income, country of origin, religion, sexual orientation, or gender identity.

As part of our commitment to living up to these values and advancing equity within our organization and through our work, we are committed to an equitable hiring process. Hence, we strongly encourage applications from people with a broad range of lived experiences. This description shall not be construed as a contract of any sort for a specific period of employment.