Inspection Coordinator

Job description

At Allegiant Fire Protection, our team of expert technicians and support staff understands the importance of fire protection. By providing world-class fire protection services and cutting-edge technology, we are trusted completely by our clients to safeguard their property against fire damage.

We specialize in full-service fire alarm system design, installation, service, and repair as well as inspection, maintenance, and 24/7 monitoring.

The Scheduling Coordinator is responsible for:

• Scheduling field technicians for commercial fire sprinkler, fire pump and fire alarm inspections
• Providing professional responses via phone and email to customer inquiries
• Work closely with Account Managers and support them to meet various customer requests
• Manage open inspection opportunities and work to schedule them in a timely manner
• Participate in weekly group scheduling meetings
• Work as a back up to take incoming main line phone calls as needed
• Prioritizing jobs and troubleshooting customer needs
• Coordinating subcontractors for other fire protection needs
• Function as the main administrative point of contact for field technicians

The Scheduling Coordinator must be able to work in a fast-paced environment, making quick decisions, while maintaining a calm and professional demeanor with our customers and technicians.

Ideal candidate has exemplary written and verbal communication skills, is detailed, organized and professional. This position requires critical thinking, problem solving, and strong conflict resolution abilities. The Scheduling Coordinator will be expected to be able to work independently at times, as well as work well with a team of peers.

Requirements

Excellent organization and leadership skills

Excellent communications skills

Expert level attention to detail

Ability to efficently multitask and prioritize evolving needs, even while under stress

Proficient in Microsoft Office Suite

Strategic and analytic thought process

Problem Solving/decision making skills

Highly proficient in interpersonal communication, conceptual and technical skills

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Wellness Resources
• Stock Option Plan

Equal Opportunity Employer. All qualified candidates, including minorities, women, veterans, and those with disabilities are encouraged to apply.