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Website Marketing Manager

American Hotel & Lodging Association

Washington, district of columbia


Job Details

Full-time


Full Job Description

The Website Marketing Manager will lead the daily management of content on AHLA.com and affiliated microsites – including, but not limited to – Ahlafoundation.org and Responsiblestay.org.  The Manager will impact web strategy and contribute to our most public-facing assets. The Manager will interact with all levels of staff across AHLA and the AHLA Foundation, across all departments and disciplines, and with key external stakeholders – so this individual will be an important nexus point for the entire organization. 

Key Responsibilities

  • Manage AHLA’s main website and microsites, ensuring updated content, consistent design, quality control, user-friendly functionality, and compliance with industry standards. 
  • Collaborate across departments to identify, implement, and monitor content updates, ensuring alignment with AHLA’s strategy. 
  • Ensure user-friendly organization of the site’s content utilizing consistent tagging. 
  • Select and upload appropriate visuals, including photos and graphics, to enhance content. 
  • Edit and refine copy from other departments to optimize for the web. 
  • Lead one-off and ongoing website improvement projects, including UX optimization, content audits, and strategic planning to increase traffic and engagement. 
  • Troubleshoot website issues, coordinating with external web developers for timely resolutions and upgrades. 
  • Conduct regular web analytics reporting to inform and refine digital strategies. 
  • Manage a content calendar. 
  • Oversee external contractors and vendors. 

Requirements

  • Bachelor’s degree in Communications, Marketing, or related field. 
  • 3-5 years of professional experience in website management and marketing; experience within a trade association or government affairs is a plus. 
  • Strong background in CMS platforms like WordPress and Drupal. 
  • Excellent project management and organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment. 
  • Proven experience in content creation, multimedia project management, and UX improvement. 
  • Proficient in Microsoft Office Suite. 

Skills and Attributes: 

  • Excellent written and verbal communication skills with a proactive, solution-oriented approach. 
  • Strong attention to detail, organizational skills, ability to work independently and persuade colleagues to update content. 
  • Expertise in web content, navigation and design strategy. 
  • Comfortable working with web developers and learning new web features quickly. 
  • Hospitality experience helpful; if needed, willingness to learn the lodging industry required. 

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks

Other:

  • Position based in Washington, DC.
  • Hybrid schedule – employees work in the office three days per week (Tuesday – Thursday).
  • Minimal travel is required.

AHLA is an equal-opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EOE

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