Retail Pop-Up Associate

Ombraz Armless Sunglasses is launching a retail pop-up shop in Boulder, CO April 1 - June 30, 2025. We’re looking for two adept Ombraz superfans to staff the shop and bestow their armless knowledge and enthusiasm onto shop visitors & passersby. 

Title: Retail Associate

Type: Seasonal 

Hours: 40 hrs/week, non-exempt. Must be available at least one weekend day

Wage: $25/hr + 5% commission on sales*

Reports to: Founder

Start Date: March 25, 2025 

End Date: June 30, 2025

Requirements

• 3+ years of retail experience - outdoor industry preferred
• 3+ years of experience in sales
• Live in Boulder, CO
• Be legally authorized to work in the US
• Attend virtual & in-person training prior to start of the pop-up
• You LOVE people & networking
• You are an Ombraz superfan
• You are an organized clean freak
• You are detail-oriented

Daily responsibilities

• Shop & Inventory Management
• Maintain a clean & welcoming space for Ombraz customers
• Merchandise products and maintain organized displays
• Restock shelves promptly
• Maintain an organized & transparent backstock catalog, reorder products as needed
• Monitor theft & communicate issues immediately
• Ensure lenses on all Ombraz are clean & smudge-free throughout the day
• Ensure cords & frames are properly merchandized 
• Sweep twice, daily
• Wipe all surfaces twice, daily
• Wipe all glass & mirrors twice daily
• Customer Experience
• Brand representation & knowledge
• Welcome all customers into the store and proactively offer assistance.
• Offer a high-touch customer experience: Communicate the Ombraz story and suggest products based on customer needs.
• Embody Ombraz brand values and represent the brand.
• Always have a pair of Ombraz on or around your neck.
• Dress for the occasion, don’t look like a scrub.
• Be approachable and helpful without being overbearing.
• Collect customer feedback and implement improvements. 
• Product knowledge & education
• Thorough understanding of the product anatomy & ability to communicate it.
• Provide useful information & recommendations based on what people need.
• Proactively Communicate and demonstrate how-to wear instructions smoothly & accurately.
• Communicate tips & tricks smoothly & accurately.
• Understand Ombraz key niches & relevant product information.
• Operations
• Conduct sales
• Operate POS system and perform basic troubleshooting.
• Take customer payments, handle returns.
• Perform daily opening and closing duties.
• Marketing
• Assist with planning & executing marketing activations at the shop.