Inside Sales Coordinator - Retail

Inside Sales Coordinator - Retail

Headquartered in the United States, TP-Link Systems Inc. is a leading global provider of networking devices and smart home products. Consistently ranked as the world's top provider of Wi-Fi devices, TP-Link is dedicated to delivering innovative solutions that improve people’s lives by offering faster, more reliable connectivity. Serving customers in over 170 countries, we are committed to expanding our global footprint.

At TP-Link Systems Inc., we believe that technology has the power to transform the world for the better. Our mission is to design reliable, high-performance products that connect users worldwide to the limitless possibilities of technology.

We are driven by our core values of professionalism, innovation, excellence, and simplicity. Our goal is to help clients achieve outstanding global performance and to provide consumers with a seamless, effortless technology experience.

What we’re looking for:

As an Inside Sales Coordinator at TP-Link, you will assist the sales team in achieving excellent customer service to our retail partners by managing the order fulfillment, maintain accurate pricing files, coordinate execution of promotions, marketing material requests, credit and claim escalations, demo shipments, weekly sales and inventory reporting, consolidating shipment information, and various other tasks need to drive sales and service to our retail partners.

What your future looks like (Job duties):

• Handle the everyday needs of retails accounts, generate retail sales report and inventory analysis
• FCA (Retail Rebates) Creation and entry in salesforce & Excel (Weekly)
• Retail Sales out Collection and Reporting in Excel (Weekly)
• Weekly Management of IR price File in Excel
• Weekly FCA Claims Processing (From Retailer Portal, and Emails) in Sales Force and Excel file
• Monthly Rebate (IR, DRR, MDF) Accrual based on FCA Creation to Accounting in Excel
• Quarterly Distribution SPA Creation and Implementation in Sales Force
• Quarterly Sales Performance for Sales Bonus Calculations
• Work directly with retailers and distributors
• Proactively manage the new item set up process
• Maintain retail pricing model, including promotions
• Coordinate the execution of promotional activities and monitor results
• Track weekly customer inventory/sell-out reports
• Monitor forecast, incoming shipment, and actual shipment to ensure timely delivery
• Ensure execution of promotional activity and track execution weekly
• Work closely with marketing to ensure the retailer has the right marketing assets online and in store
• Manage claim creation document and escalation of claim issues
• Perform other job duties as assigned

Requirements

• Bachelor’s degree, preferred

• 1 to 2 years prior sales-related experience, customer service
• Understanding of brick and mortar Retail accounts
• Technical knowledge in the CE industry is a plus
• Intermediate experience with Excel (Pivot Tables, Vlookup, Basic formulas, and data organization)
• Ability to interact effectively with customers to solve issues and quickly address concerns
• Adaptable to the fast pace industry & retail demands
• Strong work ethic with high energy and initiative
• Highly detail oriented and precise in work
• Ability to multi-task and prioritize
• Excellent written and verbal communication skills
• Organized and a Problem solver

Benefits

Salary range: $26 - $30 per hour DOE (eligible for Bonus opportunities)

• Free snacks and drinks, and provided lunch on Fridays
• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Bi-annual reviews, and annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.