ClearFuze - IT Engineer

Candidates, please note the logistics of this job before applying!

• You must be willing to travel as-needed to client sites around Los Angeles. To do this, you must have your own vehicle.
• On days you are NOT at Client Sites, you will work at the ClearFuze Offices in Santa Monica.

If this structure works for you, please read on!

Join ClearFuze, a fast-growing Managed Services Provider in Los Angeles focused on the SMB market where employees love technology, are self-motivated and like to help people solve their IT problems. Joining our team enables our team members to grow and continue to progress in their careers. We're seeking a remarkable Implementation Engineer to join our team. They will be responsible for contributing to the design and function of end-to-end IT solutions for both existing and new clients.

The IT Engineer will routinely visit client sites, serving as both the face of ClearFuze and a subject matter expert in IT services. They should have prior expertise in new software implementations and email migrations for a variety of IT clients.

Responsibilities:

• Act as technical subject matter expert in all technology offerings across the professional and managed services catalog.
• Work closely with the client, internal sales team and the internal operations teams through the entire process from discovery through implementation.
• Evaluate current network systems; recommend changes in hardware, maintenance, and configuration standards
• Track project progress and costs through regular monitoring, coordination and problem solving
• Plan, direct, and coordinate efforts of technical project team
• Implement technology solutions, systems, and services
• Maintain active communication with client POC and internal teams regarding project milestones, schedules, and issues as they arise
• Maintain knowledge of current industry standard operating systems and major software including SaaS applications
• Maintains in-depth up-to-date knowledge of standards, guidelines, industry trends, and best practices for the networking discipline, including LAN, WAN, and Wireless

Requirements

• Microsoft Operating Systems – All desktop and server versions
• Apple Operating Systems – All desktop and mobile versions
• Strong working knowledge major cloud platforms
• Data Backup and Recovery, Data Replication, Data Archival
• Networking – TCP/IP, Routing Protocols, DCHP, VLANS, VPN, DNS, SD-WAN Firewall Technologies – Fortinet, Palo Alto, SonicWALL
• Microsoft Platform Systems – Active Directory, IIS, Exchange, SQL, SharePoint, RDS/Terminal Services and SCCM
• SaaS applications – Office 365, Google Workspace, Box, Drop Box, Egnyte, others
• ·4-year bachelor’s degree and a minimum of 2 years of experience OR PMP certification and at least 4 years of IT experience
• Understanding of project impact on business processes and function
• Experience in an MSP environment preferred
• Previous experience with supporting multiple external clients
• Possess or working towards certifications such as: VMWare, MCSA/MSCE, Project+, Network+, A+

Benefits

Full benefits + PTO