Customer Service Representative
Plumber Brother
Milwaukee, wisconsin
Join our dynamic team at Plumber Brothers as a Customer Service Representative where you will play a crucial role in delivering exceptional service to our valued clients. At Plumber Brothers, we pride ourselves on our commitment to quality and customer satisfaction in the plumbing industry. As the first point of contact for our customers, you will be responsible for handling inquiries, resolving issues, and providing information about our services. You will have the opportunity to work closely with our skilled technicians and clients to ensure that all questions and concerns are addressed promptly and effectively.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate information about plumbing services, pricing, and scheduling.
- Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
- Document customer interactions...