Support Analyst

ARETUM, a leading government contracting company specializing in technology-enabled mission support services, is seeking a skilled and motivated Mid-Level Human Resources Support Analyst to join our team. As a Mid-Level Human Resources Support Analyst, you will provide critical support to our HR department and assist in various HR functions, including employee relations, performance management, and HR data management.

ARETUM is known for providing cutting-edge solutions and outstanding service to Federal clients in various sectors, including Next Generation Analytics, Engineering Services, Training Services, IT Systems, Cyber Security, PMO Support, and Financial Consulting. Our mission is to deliver technology-driven solutions that meet the unique needs of our government clients, enabling them to achieve their objectives effectively and efficiently.

Responsibilities

• Use centralized and peripheral databases, content management, records management...

Sigma Defense is seeking a Senior Program Analyst - Engineering Assessment Support to provide on-site support to our customer in Norfolk, VA.      

The desired candidate has experience at the senior-level to include supervisory experience who will review program-specific data, evaluate program plans and changes, and assist in the preparation of documents with various senior leaders, civilian, and military stakeholders.
The hired candidate must be able to analyze program information, strategize plans, produce quality analytic work in the form of information papers, white papers, briefs, executive correspondence, and effectively present the results in a clear and concise manner when required. They will also utilize...

Sigma Defense is seeking a Senior Program Analyst - ASW Reconstruction & Analysis Support to provide on-site support to our customer in Norfolk, VA.
The desired candidate has experience at the senior-level to include supervisory experience who will review program-specific data, evaluate program plans and changes, and assist in the preparation of documents with various senior leaders, civilian, and military stakeholders.
The hired candidate must be able to analyze program information, strategize plans, produce quality analytic work in the form of information papers, white papers, briefs, executive correspondence, and effectively present the results in a clear and concise manner when required. They will also utilize...

Sigma Defense is seeking someone with extensive experience in Navy and/or Defense training operations, policy, doctrine, systems, and staff procedures to support Commander, U.S. Fleet Forces Command (USFFC) as a Senior Program Analyst - Knowledge Management Support in Norfolk, VA.      

The ideal candidate is a Program Analysts who has experience at the senior level including supervisory experience. Program Analysts review program-specific data, evaluate program plans/changes and assist in the preparation of documents with various senior levels, civilian and military stakeholders. They are able to analyze program information, strategize plans, produce quality analytic work in the form of information papers, white...

• Monitors the Service Desk queue and addresses assigned support tickets.
• Documents the work conducted and the corresponding resolutions.
• Identifies, analyzes, and resolves issues using troubleshooting tools, techniques, and collaboration with team members.
• Delivers exceptional customer service by keeping the customer informed about the status and details of their requests.
• Assigns service desk tickets to the relevant technician or group to ensure appropriate resolution and adherence to all Service Level Agreements in a timely manner.
• Carries out advanced troubleshooting to ascertain the root causes of problems.
• Installs, configures, and supports users with personal computers and peripheral devices, including software installation and upgrades, patches, and advanced technical assistance within designated timeframes.
• Collaborates with staff on issues beyond their designated responsibilities as necessary.
...

Job Summary

Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments.

Essential Duties and Responsibilities

• Microsoft Azure and Office 365 Administration
• Provide remote technical support to customers calling for various technical issues.
• Provide on-site technical support to customers as needed.
• Must have flexible after-hours availability for implementation and deployment tasks.
• Track time and provide troubleshooting notes as you work.

Requirements

Desired Technical...

Job Summary

Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in extremely variable environments

Essential Duties and Responsibilities

• Microsoft Azure and Office 365 Administration.
• Provide remote technical support to customers calling for various technical issues.
• Provide on-site technical support to customers as needed.
• Must have flexible after-hours availability for implementation and deployment tasks.
• Track time and provide troubleshooting notes as you work

Requirements

Desired Technical...

Sierra Interactive is a leading real estate technology platform serving thousands of real estate agents, teams, and brokers across the US and Canada. Our software enables our customers to generate more leads, win more deals, and do so more efficiently. We are a profitable, high-growth company, having more than doubled our customer base over the past two years. Sierra has over 60 employees based in locations across the United States — we are fully remote. We have ambitious growth plans over the next five years, and that's where you come in.

Job Summary:

As a Sierra Interactive Support Analyst, you will provide excellent technical and account management support as our clients utilize our real estate websites and CRM platform. Your job is to ensure that our clients successfully use our software by providing the best education and technical support. 

Key Responsibilities:

• Learn our real estate CRM and...

About Us

Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put,

We want to give clinicians the support they need to do the important work only they can do.

What is this opportunity?

We are seeking a skilled Production Support Analyst with strong technical support and SRE capabilities to bridge the gap between our R&D team and US operations. This role combines technical support expertise with infrastructure monitoring and optimization, ensuring our systems maintain peak performance while delivering exceptional customer support.

Who are you?

You are a...

Job Title: GIS Application Support Analyst
Location: Brooklyn, NY (Hybrid)
Employment Type: Full Time

About Us:
DMV IT Service, headquartered in Washington, DC, is a premier provider of tailored IT solutions and staffing services nationwide. We specialize in delivering expert IT support, robust cybersecurity measures, and custom website and application development to enhance business efficiency and security. Our commitment extends to aligning top-tier talent with organizations, ensuring that our clients achieve their technological and operational objectives.

Job Overview:
We are seeking an experienced GIS Application Support Analyst to provide development and technical support to the ConEd ArcGIS and ArcFM-based Enterprise GIS system and applications. The ideal candidate will have extensive experience in GIS application administration, support, and development, with a strong...

Avint LLC is seeking a Business and System Owner Support Analyst who has experience providing support in a dynamic, fast-paced environment within the public sector. This is a unique opportunity to shape the growth, development, and culture of an exciting and fast-growing company in the cybersecurity market. The Business and System Owner Support Analyst will contribute to the growth of the company by leading a team to effectively manage policy, and overall programmatic risk. This is a unique opportunity to shape the progress, development, and culture of an exciting and rapid-growing company in the cybersecurity market. 

Position Responsibilities:

• Provides the business and system owners cyber security guidance and recommendations
• Assist the business and system owners with navigating and completing IT and cyber security tasks
• Serve as a liaison between the business owner, system owner and cyber security...

Location: United States, 100% Remote 

PST working hours required (west coast candidates preferred) 

*This position is remote and not eligible for relocation.  All positions must reside within the country listed within this job description. 

Salary: Up to $100,000 + 10% performance bonus (DOE & Geographic location)  

A little bit about us:    

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.     

About the Role:  

A Business...

Location: United States, 100% Remote 

PST working hours required (west coast candidates preferred) 

*This position is remote and not eligible for relocation.  All positions must reside within the country listed within this job description. 

Salary: Up to $90,000 + 10% performance bonus (DOE & Geographic location) 

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role: 

An Application Support Analyst...

About PrePass

PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.

That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.

Position...