Sprintax - Customer Success Executive

Sprintax currently provide a range of tax services to the nonresident market in the US, with partner organizations across the globe.

The primary responsibility is to build and maintaining long-term relationships with clients by acting as the primary point of contact, understanding their needs and the needs of their students. scholars, and J visa communities as well as addressing day to day questions and queries.

The individual will work closely with the VP Sales for Sprintax and the current Sprintax team.

This is a remote role. Working hours are 8.30am - 5.30pm in local time. Salary range is $45k - 60k USD depending on skills and experience.

The role:

• Manage existing and newly onboarded Sprintax Returns clients.
• Manage day to day questions from the partners and their students, scholars and program participants, including code updates.
• Manage the annual invoice renewal process and...