Product Support Specialist
Oceania International
Anaheim, california
Summary:
Oceania International is a fast-growing E-commerce company seeking an experienced and proactive Product Support Specialist to join the team. This position will oversee these operations ensuring that the most efficient use of resources are being utilized. Production and customer service targets will be met through planning, coordinating, continuous improvement, and directing of labor resources.
The Product Support Specialist will play a critical role in managing our repairs and quality control team, facilitating communication between the US and China, and ensuring operational excellence. This position requires a bilingual professional fluent in Chinese and English, with strong organizational skills, familiarity with data analysis, and basic knowledge of warehouse management SOPs and workflows. The Product Support Specialist will report directly to the Chief Operating Officer (COO) and must be flexible to accommodate meetings with our China team during...