SEASONAL - Marketing Operations Representative
Ocean Casino Resort
Atlantic City, new jersey
About the Role
The Marketing Operations Representative will be scheduled to work in both the Player’s Club as well as at Special Events. They are responsible for greeting guests in a pleasant, courteous and enthusiastic manner while registering guests for the Player’s Club or a Special Event. They will assist in the set-up and close out, and on-site execution of Special Events and Promotions.
Position Responsibilities
- Provide the highest level of guest service by greeting all guests pleasantly and with a positive and cheerful demeanor.
- Answer all questions by guests and input their information into the database.
- Understands and explains loyalty card programs and rewards to team members and customers.
- Enrolls customers into the loyalty card program, updates existing information, issues cards and emphasizes the rewards and benefits of the card program.
- Maintain awareness of, and...