IT Process Analyst

IT Process Analyst:

Location: Remote Central, Mountain, or Pacific Time Zones

Employment Type: Contact 10 month

Statement of Work 

Project Title: IT Process Documentation and Standard Operating Procedures (SOPs) Development 

Objective: To develop detailed process documentation and SOPs for various IT processes, ensuring alignment with ISO9001 certification requirements and providing comprehensive training and support to IT staff. 

Scope of Work: 

• Process Documentation Requirements: 
• Develop detailed Visio process flows for various IT processes, ensuring clarity and accuracy. 
• Create comprehensive SOPs that align with ISO9001 certification requirements. 
• Collaborate with cross-functional teams to gather and document process information. 
• Identify and document typical IT processes, including but not limited to incident management, change...

IT Process Analyst:

We are currently working with a client that is looking for an IT Process Analyst for a 10 month contract.  This position is a remote position, but must be located in CT, MT, or PT time zones.  Must be a US Citizen or Green Card holder.  

Objective: To develop detailed process documentation and SOPs for various IT processes, ensuring alignment with ISO9001 certification requirements and providing comprehensive training and support to IT staff. 

What you will do:

• Process Documentation and Standard Operating Procedures (SOPs) Development 

• Providing a summary of the process, including objectives and key steps. 
• Detailed Steps: Describing each step in the process with specific actions, responsible parties, and timelines. 
• Flowcharts: Visual representations of the process flow using Visio diagrams. 
• Supporting Documentation:...

Company Overview:

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Position Overview:

We are seeking a highly skilled and motivated Mobility Business Process Analyst / Consultant to join our Zero-Touch Mobility (ZTM) implementation team. ZTM is a native scope application of the ServiceNow platform that won the 2024 Worldwide ‘Built-on ServiceNow Solution Partner of the Year’ Award.

As a Business Analyst / Mobility Process Consultant, you will play a critical role in implementing Zero Touch Mobility (a mobile...

About the Firm

Asset Dedication is an investment management firm that uses financial technology to deliver strategies to the clients of financial planners. It grew out of a research project at the University of San Francisco that sought to provide individual investors with a tool common in the pension world: liability-driven portfolios. Our goal was to help people with retirement investing with a strategy that will allow them to live in retirement with much less stress over their finances.

We wrote the book “Asset Dedication” and have become a technology platform partner and software solution for fee-only financial planners across the country, providing back office and portfolio management services (we are a Turnkey Asset Management Platform known as a "TAMP”). We were the 14th fastest growing TAMP nationally in 2022, managing over $2.5 billion for over 70 personal financial planners across the...

Our client is looking for an experienced ITSM Process Analyst with an Active or Interim Secret Clearance to join their team. In this role, you will be responsible for analyzing, defining, and improving IT Service Management (ITSM) processes to enhance service delivery and operational efficiency. You will work closely with IT leadership to evaluate current processes, identify areas for improvement, and implement best practices that align with ITIL frameworks. As a subject matter expert, you will facilitate workshops, conduct training sessions, and support the adoption of new processes across the organization while ensuring compliance with security regulations.

****Must possess ITIL4 Managing Professional Certification and ITIL4 Foundations Certification (Note: Applicants who bridged from ITIL v3 Expert to ITIL4 MP must still have ITIL4 Foundations Certification). No exceptions****

Key Responsibilities:

• Analyze existing ITSM processes,...

Our client, a growing Federal contractor with a great culture to identify an experienced Business Process Analyst to support a complex Workforce Development program within the Department of Defense, specifically, the Defense Threat Reduction Agency (DTRA). The role will require the Analyst to work on-site at Fort Belvoir in Virginia on average, two days a week, with the rest of the time working remotely. The role is part of a time tasked with gathering requirements, providing recommendations, documentation, and overall support to assist DTRA in implementing various human capital and workforce-shaping initiatives.

****Must reside in a commutable distance to Fort Belvoir, VA as this is a Hybrid position****

****Must have an Active Secret Clearance, no exceptions****

****Must hold at least one of the required certifications listed****

As the Business Process Analyst, you will.

• Research and analyze core business...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

We are seeking a highly motivated and detail-oriented Senior Process Analyst to manage and maintain our corporate ISO certifications (ISO 9001, ISO 20000, ISO 27001) and CMMI ML3 certifications. The ideal candidate will write, maintain, and improve enterprise process documentation and improvement efforts...

ARETUM is seeking a seasoned Senior IT Process Analyst to join our dynamic team. In this role, you will leverage your expertise to analyze, design, and implement efficient IT processes that align with the needs of our clients in the government sector. As a Senior IT Process Analyst at ARETUM, you will play a critical role in optimizing workflows, enhancing operational effectiveness, and ensuring that our technology solutions meet high standards of quality and performance.

ARETUM is recognized for providing advanced mission support services and innovative technology solutions to Federal clients. Our commitment to excellence and mission-oriented approach enables us to meet the unique challenges faced by our government partners in areas such as IT Systems, Cyber Security, Next Generation Analytics, and Engineering Services.

Responsibilities

• Meeting with program stakeholders to map, define, and review business processes, creating business process...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.  

IT Concepts, Inc. (ITC) is seeking a HR Data and Process Analyst to join our growing HR team!

Requirements

• Proven system admin experience with UKG Pro (or UltiPro), or other similar HRIS platforms.

• Business Intelligence (BI)...

About us

Ten Lifestyle Group is a leading, technology-enabled lifestyle and travel platform, providing trusted concierge services to its members 24 hours a day, 365 days a year.

Our goal is simple: to become the most trusted service business in the world. We are the global market leader for travel and lifestyle management services, providing services from a strong global office network with over one thousand employees.  

We use our expertise, technology and scale to get our members direct access to the best travel, entertainment, dining and luxury retail services.

Ten is growing quickly and has ambitious plans to innovate, keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? 

About the role

We are seeking a detail-oriented and proactive Quality Analyst (“Guardian Process Administrator”) to ensure the quality and accuracy of email...

About us

Ten Lifestyle Group is a leading, technology-enabled lifestyle and travel platform, providing trusted concierge services to its members 24 hours a day, 365 days a year.

Our goal is simple: to become the most trusted service business in the world. We are the global market leader for travel and lifestyle management services, providing services from a strong global office network with over one thousand employees.  

We use our expertise, technology and scale to get our members direct access to the best travel, entertainment, dining and luxury retail services.

Ten is growing quickly and has ambitious plans to innovate, keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? 

About the role

We are seeking a detail-oriented and proactive Quality Analyst (“Guardian Process Administrator”) to ensure the quality and accuracy of email...

Process Analyst (15.18)

OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for a Process Analyst to work with our federal client, the U.S. Customs and Border Protection (CBP) Customs and Border Protection Office of Acquisitions (OA). This position reports to the Procurement Directorate Lead as well as the Customer Service Support Project Manager performing Enterprise Services Acquisition Portfolio Management Division Support. This position is contingent upon contract award. 

Day to day responsibilities will include: 

• Assisting the...

Title: CAPA Process Analyst II

Location: Lake Forest, IL 60045

Duration: 06 Months

Shift Timings: 8AM to 5PM

 

Description:

Exempt/Non-Exempt: Non-Exempt

Years Experience: 4+ Years

• Progresses investigations and other activities through the CAPA program.
• Leads cross-functional teams in the use of investigational tools to determine the root cause of nonconformities, ensures that CAPA plans address root causes, and that CA/PAs are implemented timely to facilitate the rapid and compliant introduction of new/improved products, processes, and systems.
• Ensures that actions are on time, thorough, complete, and meet the needs of the business and customers, and that required standards and/or procedural requirements are met.
• Leads a multifunctional team, ensuring that all...

Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks an Intern on the Managed Services team, to support business process analysis, reporting, and innovation.

This role is based in our Cherry Hill, NJ office, but may be eligible for voluntary work-from-home consideration. To be considered for this position, you should live within a commutable distance to our Cherry Hill, NJ office location, and be available to work about 30-40 hours/week, Monday - Friday.

As a Business Process Analyst Intern, you will work with our Source-to-Pay (S2P) Technology Enabled Managed Services team, supporting customer’s accounts payable and procurement processes, delivered through the Corcentric Platform technology solutions. You will collaborate with our Business Process Management function to facilitate procurement processes, supplier onboarding, invoice processing and payments administration, with a focus on continuous improvement and automation...

Paragon Cyber Solutions has an immediate opening for those ready for an exciting and dynamic career as a Business Process Analyst to support more efficient decision-making and operations. The perfect candidate will research, analyze, and recommend improvements to an organization’s business processes to improve overall organization performance and efficiencies. Develop project plans, and technical design specification documents, communicate changes, and may provide training to impacted business units.

Clearance
Active TS, with SCI eligibility

Responsibilities

• Provide analytical advice to the Government on matters relating to people, process, and technology, this includes analyzing, assessing, and providing recommendations for improving or simplifying Command-wide business processes
• Identify organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, Kaizen, or...

CeLeen is seeking a Business Systems / Process Analyst - SME for a contract within the Department of Defense (DoD) at USTRANSCOM in support of Business Process Reengineering (BPR) for the Joint Transportation Management System (JTMS).

Duties and Responsibilities may include but are not limited to:

• Capture and identify areas/process for improvement.
• Create process change by integrating new processes with existing processes.
• Devises or modifies procedures for user needs.
• Perform system analysis and configuration of activities.
• Compare activities to current business process.
• Improve automation solution scope.
• Identify optimization opportunities.
• Review entity-level controls
• Provide continuous review of the operating effectiveness of lower-level controls, processes, and system operations.
• Assist in process improvements to correct known and recurring issues.
...

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.

You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and...

Praecipio is Looking for a Atlassian Business Process Sr Analyst

Why Praecipio?

We bring it all together – people, processes, and technology – to help businesses thrive. We focus on solving problems and taking action globally at the enterprise level to empower successful Process frameworks, IT Service Management (ITSM), DevOps, and Enterprise Process Management (EPM). Our expertise with Atlassian products has earned us Platinum Partner and with that knowledge, we architect solutions that enable our customers to stay focused on the work that matters most – solving the biggest problems that exist in the world today. 

We care about our people and together create a culture of focus and fun that’s supported by a comprehensive benefits package and generous time off. 

Day-to-Day Responsibilities

• Manage and help develop the current pipeline of future work supported by the Modern Service Management (MSM)...

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. 

Our principles   

• AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our...

Are you passionate about identifying operational inefficiencies and optimizing processes?

Are you someone who would be excited by the opportunity to have an immediate impact on fast growing business?

We've been looking for you!

Encore Access is a small rapidly growing company in the live events and entertainment space. We provide services to ensure our clients can get the access they want to more than 120,000 live concerts, events, and theater productions nationwide.

We seek a Business Operations & Process Analyst to join our team and help us improve our organizational processes and operational efficiencies. We are a fast-growing company, and this role will be critical to helping us reach our next phase of growth and profitability.

As our Business Operations & Process Analyst, you will report to the CTO but be closely integrated with department managers and our leadership team. This is a...

Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(a) company and Small Disadvantaged Business headquartered in Falls Church, VA, with a national presence, ARServices offers an exciting opportunity to shape the future while advancing your career. Join us and be part of something extraordinary.

ARServices is seeking a Process Design Analyst to work in the Millington, TN area.

A Process Design Analyst will support the OPNAV N1 Manpower, Personnel, Training and Education (MPT&E) Transformation effort. The scope of this effort encompasses support for the entire MPT&E Transformation portfolio of services and...

We are seeking a detail-oriented and critical thinking individual to join the team as a Data Loss Prevention (DLP) Analyst. This role provides technical support for deploying, configuring, and optimizing our DLP security platforms. 

In this role the DLP Analyst will use DLP tools to:

• Better understand the organization's data and information classifications. 
• Discover and identify intentional and unintentional data loss threats. 
• Validate the process, technologies and services handling critical information. 

Responsibilities 

• Remediate DLP alerts and perform analysis for triage/escalation. 
• Maintain DLP technology and compile reports. 
• Partner with engineering, operational, people/HR, and product colleagues. 
• Contribute to risk measurement, perception, mitigation and prevention with data stories.
...

WWC Federal is seeking a Business Systems / Process Analyst - Senior for a contract within the Department of Defense (DoD) at USTRANSCOM in support of Business Process Reengineering (BPR) for the Joint Transportation Management System (JTMS). This role requires the ability to understand the current processes used to ship items and personnel worldwide via multiple modes. Work with the Government provided subject matter experts and our internal team to create new processes that encompass all the needs of each of our clients in a single process.

Duties and Responsibilities may include but are not limited to:

• Review Pain Points, Opportunities, and Financial notes in the provided DoDAF artifacts to determine root cause where necessary.
• Capture and identify areas/process for improvement from the provided DoDAF artifacts provided.
• Capture information provided in the DoDAF artifacts for future use and analysis.
• Create process change by...

WWC Federal is seeking a Business Systems / Process Analyst - Senior for a contract within the Department of Defense (DoD) at USTRANSCOM in support of Business Process Reengineering (BPR) for the Joint Transportation Management System (JTMS).

Duties and Responsibilities may include but are not limited to:

• Capture and identify areas/process for improvement.
• Create process change by integrating new processes with existing processes.
• Devises or modifies procedures for user needs.
• Perform system analysis and configuration of activities.
• Compare activities to current business process.
• Improve automation solution scope.
• Identify optimization opportunities.
• Review entity-level controls
• Provide continuous review of the operating effectiveness of lower-level controls, processes, and system operations.
• Assist in process improvements to correct known and recurring issues.
• Identify and...