Operations Coordinator
Flex College Prep
Cupertino, california
One of California’s leading educational service providers, FLEX College Prep, is seeking an Operations Coordinator to service our diverse client base by supporting academic and counseling programs and center operations. This position will report directly to FLEX’s Operations Supervisor. Training is provided.
What you’ll do:
- Work closely with team members to set and/or implement policies, procedures, and systems and to follow through with implementation
- Coordinate and maintain center operations by welcoming center guests, maintaining student files and gradebooks, ordering supplies, and cleaning
- Monitor day-to-day operations, while tracking and reporting on program performance and recommending actionable improvements as necessary
- Communicate with current and potential clients regarding inquiries, concerns, and requests via phone, email, and in person
- Communicate customer issues with operations team and devise...