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In this role, you will support our operations by managing the online booking system, ensuring a seamless experience for our clients. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in using various online platforms and tools. As an Online Booking Assistant, your daily tasks will involve confirming reservations, addressing client inquiries, and maintaining up-to-date records of bookings and availability.

Responsibilities

• Manage and maintain the online booking system for accuracy and efficiency.
• Confirm and process client reservations and bookings in a timely manner.
• Respond promptly to client inquiries through email and chat regarding bookings.
• Update and manage availability calendars for services offered.
• Assist in troubleshooting and resolving any booking system issues that arise.
• Collaborate with the operations team to ensure seamless booking...

Senior Product Manager

Remote - based in New York or Denver CO.

TROOP is a group meeting planning and travel management platform that helps companies bring teams together for in-person meetings. The experience starts with TROOP’s award-winning Intelligent Destination Recommendations, which use advanced algorithms to help meeting planners pinpoint the perfect meeting destination, considering travel time, climate impact, budget, lodging availability, and safety factors for all attendees.

Using TROOP, companies have saved millions in travel costs, employee time, and carbon emissions, making it possible for people to meet and build stronger relationships with their colleagues, clients, and partners, even in times of tightening budgets and travel restrictions.

Why TROOP?

TROOP believes in the power of shared experiences and the...