Help Desk Specialist

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Help Desk Specialist

Resource Management Concepts, Inc.

Indian Head, maryland

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is looking for an experienced Help Desk Specialist to support the Naval Ordnance Safety and Security Activity (NOSSA). The Help Desk Specialist will be responsible for supporting a classified DoD environment to include:

Provide support as the NRWS Account Administrator by managing all new account requests and removal of unauthorized accounts. general permission modifications to resources (roles), account updates, etc.
Perform general Help Desk Support to the organizations users to include onsite support of NMCI assets such as computers, printers, peripherals and end user software troubleshooting.
Ensure the...

Full-time

Help Desk Specialist

Kinematica

Bohemia, new york

At Kinematica, we are looking for a Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our internal employees. This is a critical role in ensuring that our employees have the necessary tools and resources to perform their job effectively.

You will be the first point of contact for any IT-related issues and will play a crucial role in resolving technical problems in a timely manner. Your exceptional customer service skills, along with your strong technical knowledge, will enable you to quickly diagnose and troubleshoot hardware and software issues. In addition to providing technical support, you will also be responsible for maintaining and updating the company's knowledge base and documentation.

Responsibilities

Provide technical support and assistance to employees in person, over the phone, or through email
Diagnose and troubleshoot hardware and software...

Full-time

Help Desk Specialist

Nedelcu & Company

Seattle, washington

Nedelcu & Company, a well-established management consulting firm specializing in executive search and leadership consulting, is seeking a capable and dedicated Help Desk Specialist to join our team. With a commitment to delivering exceptional executive search and leadership consultancy services, we strive to provide outstanding support to our clients and candidates.

As a Help Desk Specialist, you will play a vital role in providing technical assistance and support to our internal staff. You will be responsible for troubleshooting and resolving IT-related issues, as well as maintaining the performance and availability of our IT systems. In addition, you will collaborate with the IT team to implement new technologies, improve processes, and ensure the highest level of customer satisfaction.

This position offers a dynamic and challenging environment where you can utilize your technical expertise and contribute to the success of our...

Full-time

Help Desk Support Specialist

H2 Performance Consulting

Kittery, maine

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).

The Mid-level Help Desk Support Specialist responsibilities will...

Full-time
Support Specialist II - Help Desk
Concord Group Insurance
Bedford, new hampshire
The primary responsibility is to provide Help Desk support of network and desktop hardware, software and other agreed to end-user specific products. Serves as the interface between the end-user community (both internal and external) and the IT support staff.
Responsibilities

Deliver first-level call resolution for desktop hardware, software, LAN, WAN, E-Mail, Web, Internet, Intranet and administrative computing related problems

Log and diagnose issues reported to the Help Desk

Provide process, procedure and troubleshooting documentation

Coordinate the resolution of any application/software issues

Perform standard reporting when required

Requirements

High School graduate or equivalent required

Education supplemented with technical, vocational or college level course work in Information Technology or Computer Science preferred

Two years of...

Full-time
Help Desk Specialist
Prolific
Indianapolis, indiana
Prolific is the growth firm. By combining the best traits of a consulting firm, marketing agency, and capital investor, we craft and execute bold growth strategies for emerging brands. Come join our optimistic, people-first culture. We believe the best is yet to come because we're building it together.
Headquartered in downtown Indianapolis, Prolific has been recognized as a Best Place to Work by the Indiana Chamber of Commerce for four consecutive years. And we aren’t done growing. Having been named to the Inc. 5000 list for seven years straight, we are looking to add more talent to our ambitious team.
Prolific’s state-of-the-art offices are filled with curious and kind people working alongside purpose-driven clients. We offer top-notch employee perks and benefits such as flexible PTO, fun team events, excellent insurance, Tuesday lunches, and amazing office snacks.
Friendly people, fun offices and incredible clients make it enjoyable to come to...

Full-time
On-Site IT Help Desk Specialist
TEAM Risk Management Strategies
San Diego, california
Job type: Full-time, in office.
Locations: San Diego, CA 92108
Schedule: Monday through Thursday 7am - 4:30pm, and Fridays 7am - 11am
Role Summary:
TEAM (www.teamemployer.com) is a national leader in providing outsourced employment services. As we continue to scale, we are looking for an IT Helpdesk Specialist who will be instrumental in supporting our commitment to flawless service delivery.

The company is looking for a detail oriented, team focused professional with a talent for clear communication to be the technological lifeline to our internal teams. The IT Helpdesk Specialist will report to the IT Manager and will play a key role in maintaining our standard of excellence by ensuring our team has full and smooth access to the technology that fuels our operations....

Not Specified
Help Desk Specialist
F2 Systems, LLC
Oceanside, california
Help Desk / Service Desk Specialist providing 24/7 Hlep Desk Support to the USMC. Help Desk Specialist responds to and diagnoses problems through discussion with users. Ensures a timely process though which problems are controlled. Includes problem recognition, research, isolation, resolutions, and follow-up steps. Candidate will be working at the Operating Forces Tactical Systems Support Center at Marine Corps Tactical Systems Support Activity Camp Pendleton, CA. This service center is a secure classified environment. The applicant is responsible to quickly field, diagnose, and route telephone calls from the Operating Forces to C4I analysts in the workplace. Tactical / commercial C4I systems knowledge and customer service skills are a must.

Help Desk Specialsts will be required to work rotating shifts which amy include nights and weekends.
Requirements
Active DoD Sponosred Security Clearance
2+ Years Help Desk Support and...

Full-time
Help Desk Support Specialist
H2 Performance Consulting Corporation
Remote, oregon
H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).
The Mid-level Help Desk Support Specialist responsibilities will...

Full-time
Help Desk Specialist
ARServices
Millington, tennessee
ARServices is seeking a Help Desk Specialist to join our team supporting the BUPERS NPC FM Office. In this position you will provide IT service desk and customer support services support.

NOTE: Bureau of Naval Personnel (BUPERS), Navy Personnel Command (NPC), Force Management (FM), Electronic Military Personnel Records System (EMPRS), EMPRS Operations Center (EOC), BUPERS On Line (BOL).

The Help Desk Specialist maintains a 24/7/365 managed environment to monitor and operate equipment on Government owned computer systems. Computer Operators are responsible for identifying and resolving equipment malfunctions and failures, physical security, monitoring system performance, backup and server status, preparing reports, resetting user passwords, creating Remedy, NMCI and Service Now tickets, performing Service Desk services and general communications between the technical support staff, system administrators,...

Full-time
Help Desk Specialist
ARServices
Millington, tennessee
Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(a) company and Small Disadvantaged Business headquartered in Falls Church, VA, with a national presence, ARServices offers an exciting opportunity to shape the future while advancing your career. Join us and be part of something extraordinary.
ARServices is seeking a Help Desk Specialist to work in the Millington, TN area.
A Help Desk Specialist will join our team supporting the BUPERS NPC FM Office. In this position you will provide IT service desk and customer support services support. The Bureau of Naval Personnel (BUPERS), Navy Personnel Command (NPC), Force Management (FM), Electronic Military...

Contract
Help Desk Specialist
Two95 International Inc.
Brownsburg, indiana
Title: Help Desk Specialist

Location: Brownsburg, IN, 19406

Duration: 6 Month Contract

Summary
Handle PC hardware/Printers/ RF Guns/software builds and upgrades. Is responsible for day to day administrative functions of local computer systems including printers and RF Guns as required. Also responsible for coordinating the escalation and resolution of problems with other Information Technology staff members.
Roles & Responsibilities Provides direct support to clients (customer) on all technologies in use and supported by the IT department. Maintains friendly and helpful demeanor with customers at all times. Meets or exceeds departmental response time goals.• Uses system designated by departmental management to track user requests for assistance. Follows specified procedures on the use of said system. Monitors the Helpdesk Ticket queue...

Contract
Help Desk Specialist - Martinsville, VA
Two95 International Inc.
Martinsville, virginia
Title: Help Desk Specialist

Location: Martinsville, Virginia

Position: Contract (1 Month)

Rate: Best Possible
Summary
Covers L1 to L2 support in a three-tiered environment that can range from standard offices, to call centers and fulfillment warehouses. The technician is responsible for resolving help/service desk issues of moderate to high levels of complexity, including those escalated from other team members, and for escalating issues which he/she cannot resolve to the next level of support.The individual in this position must have a good understanding and working knowledge of IT concepts, practices & procedures, and demonstrate an aptitude for staying abreast of all technologies in use within the organization. He/she must consistently demonstrate quality customer service and professionalism and have the ability to relay their experience and judgment to plan and...

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