Head of Operations
Endear
N/A
We're seeking an exceptional leader to become our first Head of Operations - a pivotal role that will shape the future of our rapidly growing company. As a key member of our leadership team, you'll orchestrate critical business operations while building and optimizing our customer success engine from the ground up.
This role goes beyond traditional operations management. You'll be:
- Architecting scalable systems that power our growth while maintaining our high standards of customer experience
- Transforming our billing and subscription infrastructure into a strategic asset that drives customer retention and expansion
- Building and leading a world-class customer success organization that sets new benchmarks for user satisfaction
- Creating innovative solutions that empower our retail users to achieve more, faster
What Success Looks Like
In this role, you'll drive impact by:
- Developing and...