GSOC Operator

Control Risks is seeking to hire a GSOC Operator to provide support for one of our premier clients. The Operator will work in a 24/7/365 security call center environment, creating tactical intelligence products to ensure the protection and risk mitigation of our client's assets, executives, and operations.

Responsibilities include but are not limited to:

• Serve as first point of contact for the client's global community supporting a 24/7/365 security call center environment.
• Monitor CCTV, life safety systems, access control, company assets, world events and/or incidents, events, and on-site executive protectee movements in order to identify and mitigate risks to the client.
• Conduct travel security tracking and response management for all global employees (in partnership with ISOS).
• Respond to and action alarms at client offices.
• Dispatch and monitor the security guard force to support safety and security...

Control Risks is looking for dedicated Junior GSOC Operators to join a strong GSOC program for a global technology company. The Junior Operators will play an essential role in safeguarding our client's onsite assets and employees by providing alarm monitoring capabilities.

This position will help cover 24/7/365 on a 4x12 shift schedule. This will require the candidate to work 4 days on of 12 hour shifts, followed by 4 days off. This role will cover both night and day shifts on a rotational schedule.

• Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
• Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders.
• Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis.
• Support the execution of security protocols...

Control Risks' Embedded Consulting Services is looking to embed a GSOC Operator for a Fortune 500 Electronics client in Austin, TX.

Role responsibilities include, but are not limited to:

• Operate and monitor various GSOC technologies, including access control, intrusion alarms, video surveillance, fire, gas, and chemical alarm systems, emergency notification systems, and telephone and radio communications.
• Utilize and manage internal databases governing GSOC processes and procedures.
• Dispatch and coordinate support services for medical, security, fire, safety, natural disasters, and administrative requests, including liaison with internal emergency response teams, law enforcements, fire departments, and EMS, ensuring the proper resources are offered in a timely manner.
• Analyze imminent threat intelligence reports that may have a potential nexus or impact to the client including open-source reporting, intelligence reports,...

Control Risks is looking for a dedicated GSOC Operator to join our renowned security team. The Operator will be essential in safeguarding our client's assets by operating within a dynamic 24/7/365 security operations center. This role involves monitoring and analyzing security systems to ensure the safety and security of personnel, facilities, and operations.

This position will cover 24/7/365 on a 4x12 shift schedule. This will require the candidate to work 4 days on of 12 hour shifts, followed by 4 days off. The position will cover the client's night shift.

Key Responsibilities:

• Act as the initial point of contact for global security communications, managing responses to security alerts and incidents.
• Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
• Conduct real-time assessments of incidents and coordinate...

Control Risks is seeking a Senior GSOC Operator to support a major tech client of ours. The Senior GSOC Operator will play a pivotal role in working with our client’s Global Security Operations Center (GSOC) team and optimizing its function. You will act as a trusted advisor, collaborating closely with the GSOC team to develop an industry-leading security operations center program. While building strong relationships with cross-functional teams within the client environment, the Senior GSOC Operator will also support the day-to-day functions of the GSOC.

This role will work the client's day shift, which covers: Sunday to Thursday 6:00 AM - 2:30 PM PT

Responsibilities include, but are not limited to:

• Serve as a subject-matter expert regarding the GSOC’s daily operations and security procedures and act as an on-the-ground leader for Operators. ​
• Ensure consistency from Operators in day-to-day operations...