Customer Support Associate

LeetCode is seeking a highly motivated and reliable Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for providing exceptional customer service and technical support to our users. You will handle customer inquiries and troubleshoot any issues they may have, ensuring their satisfaction and promoting a positive brand image. This position requires excellent communication skills, attention to detail, and the ability to problem solve in a fast-paced environment.

Responsibilities:

• Promptly and professionally address customer inquiries through email, discussion forum, and social media channels
• Facilitate support and coordination across internal departments
• Identify and troubleshoot technical issues reported by customers
• Educate customers on our product features and benefits
• Escalate complex issues to the appropriate teams for resolution
• Maintain...

We are currently hiring for a part-time Customer Support Associate. We are looking for candidates with an outgoing and positive demeanor, motivated to help the studio owner as needed, and works well with others in a team environment.

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward...