Customer Success Specialist
BizzyCar, Inc.
N/A
Have you been looking for an opportunity to join a fast-growing start-up and take on a dynamic and data-driven role with tons of opportunity to learn and grow?
BizzyCar is looking for a Customer Success Specialist to join our Customer Success team. You will own customer accounts and help build an innovative team that is laser-focused on unlocking customer value. As outlined in more detail below, you will be analyzing, executing and reporting on strategies and tactics to preserve and increase value for customers. Your efforts will be directed at meaningfully moving the needle on internal Key Performance Indicators of customer satisfaction, time-to-value, Logo Retention Rate, Gross Retention Rate and Net Retention Rate.
This position is essential to the success of our automotive dealership partners and our company. Through your efforts, we will help our industry put safer used cars on the road, create revenue growth for our customers, and solve challenging automotive...