Customer Success Engineer

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Customer Success Engineer, remotely from USA or Canada.

As a Customer Success Engineer, you will play a key role in ensuring the seamless integration and effective utilization of our client's vector database technology. You will collaborate with enterprise customers, providing hands-on technical guidance to optimize their deployment and troubleshoot complex issues. Your expertise will help customers maximize the value of the product, while also contributing valuable feedback to enhance future product development. This role requires a blend of technical problem-solving skills, customer engagement, and a proactive approach to scaling processes within the...

As a CS Engineer at FormAssembly, you will deliver technical solutions that directly enhance the customer experience. In this hybrid role, you will use your technical expertise, product knowledge, and problem-solving skills to diagnose, and implement solutions for complex customer issues.

Your primary focus will be to resolve customer-reported bugs through hands-on coding and debugging, collaborating with the Customer Success and Engineering teams. You’ll also handle escalated support cases and engage with customers directly, with occasional opportunities to contribute to product improvements.

If you enjoy tackling technical challenges, developing solutions through code, and engaging directly with customers, this role is for you.

In this Role you will:

• Debug and troubleshoot existing code. Write bug fixes and collaborate with Engineering on more complex solutions. We use PHP, Laravel, Javascript, TypeScript, React, HTML and...

About Bask

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
• Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
• Customer-Obsession. We are obsessed with helping all...

In short: we're looking for a Customer Success Engineer (hybrid or remote) passionate about making healthcare better to help solve technical problems, provide advice for customers, and give product input to the R&D team. This position offers a salary of $80,000-$85,000 and stock options, plus benefits such as paid time off, healthcare insurance, and family and caregiver time away.

Hi, I'm Kelsey, the VP of Customer Success at EnsoData! We're excited to announce that we're looking for a new teammate - a Customer Success Engineer passionate about making healthcare better! We are looking to fill this position soon so be sure to send your resume and highlight any Python experience as well as Customer Success experience in healthcare SaaS!

The mission for the Customer Success Engineer is to build relationships with our customers to help set them up for technical success. We are looking for a team member who is proactive in making the role...

In short: we're looking for a Customer Success Engineer (hybrid or remote) passionate about making healthcare better to help solve technical problems, provide advice for customers, and give product input to the R&D team. This position offers a salary of $80,000-$85,000 and stock options, plus benefits such as paid time off, healthcare insurance, and family and caregiver time away.

Hi, I'm Kelsey, the VP of Customer Success at EnsoData! We're excited to announce that we're looking for a new teammate - a Customer Success Engineer passionate about making healthcare better! We are looking to fill this position soon so be sure to send your resume and highlight any Python experience as well as Customer Success experience in healthcare SaaS!

The mission for the Customer Success Engineer is to build relationships with our customers to help set them up for technical success. We are looking for a team member who is proactive in making the role...

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.

Since its first launch, Katalon has experienced tremendous growth, serving more than 100,000 users across 30,000 teams, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as Gartner, Capterra, and IT Central Station. 

Internal Role Title: Lead Customer Success Manager

Responsibilities

• Own a book of strategic customers, with a focus on building trusted relationships with customers and helping them get the most of their Katalon subscription
• Responsible for onboarding including hosting kick-off calls and check-in meetings and providing...

Job Overview: 

Sr Software Engineer customer success is a key technical resource who ensures that the Lynx product implementations can be successfully deployed and supported end to end. It is a customer-facing role requiring excellent communication skills collaborating with various internal and external teams, responsible for developing and supporting Lynx products that meet customers’ requirements. 

Requirements

Required Skills/Education 

• BS/MS in Computer Science/EE plus a minimum of 8 years of experience  

• Proficiency in Unix/Linux internals, C programming, device drivers 

• Strong Knowledge of Intel/ARM/PowerPC Architectures 

• Experience with any RTOS, Debug tools & Virtualization/Hypervisor  

• Good debugging skills  

• Knowledge of Agile software development...

About Tellescope

The first thing you should know about us is that we are PROFITABLE, and are not dependent on raising funds to survive. 

We are a lean 3-person team that is focused on executing and scaling past our existing customer base. As an organization, we pride ourselves on providing new customers with white-glove onboarding and responsive support. 

As a company, Tellescope is focused on helping improve the digital patient experience in healthcare.

Our HIPAA-compliant CRM provides digital health companies with a centralized platform that includes omnichannel patient communication, scheduling, forms, task management, and a no-code automation builder.

Our platform equips companies with all of the tools needed to efficiently manage and scale patient outreach, onboarding, and ongoing relationships.

The Healthcare CRM industry is a $17.9 Billion market largely run by legacy software...