Full-time
Customer Service Representative
Water Utility Management
Savannah, georgia
We are looking for a Customer Care Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. This is primarily a phone based position so call center experience would be helpful! Starting pay is $19.50/hour!
Responsibilities for the Customer Care Representative job include but are not limited to:
- Providing prompt, professional customer service to the client’s customers.
- Ensuring customers receive accurate billing information needed and problems are solved.
- Handling the verification, set-up, administration, and closing of customer accounts.
- Submitting service orders to field/billing employees and follow-up as needed.
- Handling general reporting, correspondence, and data entry. ...
