Client Success Manager

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.

How are we different from traditional IT companies?

• We are cloud focused (but we will train you up if you don’t have all the necessary skills yet).
• We have professional development pathways throughout the organization with accompanying training programs.
• We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies.
• We are poised for significant growth in 2025 and beyond, and need you to help us do it!
• We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements

Interlaced is looking to hire a...

JOB SUMMARY

The Project Manager has overall responsibility to successfully launch and manage Advantmed products and services projects, including operational coordination, project design and delivery, alignment with client goals and contractual commitments while providing the highest level of customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and maintain client relationship that supports a spirit of partnership with client project teams.
• Develop, update, and manage project plans and project timelines with oversight to project status, early identification of risks, and solution-minded issue mitigation.
• Oversee client communications, issue resolution, and status reporting as primary point of contact for day-to-day project operations.
• Report client project metrics, translate metrics to business information, and oversee the resulting action plans to ensure customer goals and project...

Reporting to a Senior Manager of Client Success, you will coordinate the completion of multiple parallel projects on time, within budget and within scope, in a post-sale capacity.

What you'll be doing...

This is a client-facing role within the Client Success team, which delivers on all aspects of commercial programs (email, display, social, media, custom solutions, content marketing and custom video.) The Client Success Manager will take ownership of specific accounts and oversee all delivery tasks across many sold programs.

You will;

• Execute cross-platform custom marketing programs rooted in digital, social, media and experiential that elevate integrated marketing and advertising sales initiatives
• Execute on deliverables, including the editorial, email, ad delivery, trade marketing, audience development and business intelligence.
• Strong focus on performance monitoring and recap presentations to fuel renewals
...

What you'll be doing

Are you a project management / client services expert in the digital media and branded content space who is passionate about delivering the best service? Have you had success working with luxury fashion, jewelry &/or watch clients? Do you enjoy and excel at handling communication across all levels of a client’s organization? Do you have 3+ years of experience working with teams such as Sales, Video, Branded Content, Design/Creative, Edit, Ad Operations and Social to deliver programs from kick-off through campaign wrap? If so, we want to hear from you.

Key Responsibilities: 

As a Senior Client Success Manager, you are the quarterback in the execution of large custom and integrated programs. Reporting to the VP US Client Success & Global Ad Operations, you are the client’s main contact after the sale, ensuring their expectations are met throughout the program and delivering white-glove service....

ButterflyMX is a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Our solutions are relied upon by more than 15,000 multifamily, commercial, student housing, and gated communities around the world including those developed, owned, and managed by the most trusted names in real estate. 

Fantastic people are the key to our success. As a distributed, mostly remote workforce, we’re looking for more smart, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care; and while we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh. 

ButterflyMX is looking for a people-oriented Client Success Manager who is excited about...

We are looking to bring in our team a Client Success Manager - a gritty, detail-oriented, and client-obsessed team player, who will drive our growth and thrive in an innovative environment!

Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our industry, while your empathy and curiosity about helping merchants highlight your ability to connect with both team members and leaders on a profound level, ranging from e-commerce managers to the C-suite.

This role is a full-time remote position with occasional in-person meetups and events.

We are looking for a Client Success Manager specifically with these requirements:

• You have a minimum of 5 years of client management experience within the e-commerce DTC Agency sector, with proven success managing clients across SEO, paid, and owned media experiences.
• You have strong...

We are looking to bring in our team a Client Success Manager - a gritty, detail-oriented, and client-obsessed team player, who will drive our growth and thrive in an innovative environment!

Your background in e-commerce or digital marketing client-facing roles showcases your deep understanding of our industry, while your empathy and curiosity about helping merchants highlight your ability to connect with both team members and leaders on a profound level, ranging from e-commerce managers to the C-suite.

This role is a full-time remote position with occasional in-person meetups and events.

We are looking for a Client Success Manager specifically with these requirements:

• You have a minimum of 5 years of client management experience within the e-commerce DTC Agency sector, with proven success managing clients across SEO, paid, and owned media experiences.
• You have strong...

Who We Are:

RYNO Strategic Solutions is an innovative, full-service digital marketing company with 350+ RYNOs offering exceptional internet marketing services since 2008. We stay ahead of our competition with top-notch proprietary strategies, tracking, and reporting. Due to our total transparency, our customers always know exactly what they receive through their marketing efforts with us. We are dedicated to helping Home Service companies find their customers online by utilizing the most cost-effective desktop and mobile strategies.

Our Mission:

Connecting people to local businesses that improve the quality of their lives.

Our Values:

• We prioritize...

OVERVIEW

Passionate about Customer Success? Mission driven and excited by the opportunity to help build a team from the ground up? Jaan Health is growing and we are searching for a Customer Success Manager to bring their enthusiasm for delivering value to the customer to our fast-growing CS organization. This is a critical role that will help build, refine and standardize processes  across our portfolio of clinical and health care organizations. You will achieve operational based KPIs while building and developing the team, all while engaging directly with the customer base.

Jaan Health is a high growth software company focused on leveraging accessible technology and artificial intelligence (AI) to drive better healthcare outcomes for patients while addressing the increasing cost and profitability challenges facing the healthcare industry. Our software-as-a-service (SaaS) platform, Phamily, provides healthcare systems and physicians with an AI-powered...

About LRN

Do you want to use your client success expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a SaaS based e-Learning provider with a global presence. More than 2,500 companies worldwide (including some of the world’s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviours that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform.

About the role:

LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery within our...

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. 

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands.  These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better.  Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be. 

Our employees are committed to raising the bar through ambition, data-driven decision-making, and a relentless pursuit of improvement. We tackle the hard things that matter, always seeking a better way.

At our core, we believe that we win as one team. Team goals come first, and we work with humility,...

WHO ARE WE LOOKING FOR?

Pereview Software is seeking a highly motivated and experienced SaaS Manager of Client Success to join our team. The ideal candidate will have a strong background in SaaS client success, relationship management, support and project management. The ideal candidate will possess strong operational skills, and have a passion for guaranteeing client enablement, adoption and retention. This role involves working closely with clients to understand their needs, ensuring their usage of the Pereview platform, delivering maximum value from our software solution through consultation and guidance throughout the entire customer lifecycle.

Would you describe yourself as:

• Enthusiastic
• Self-starter
• Persuasive
• Motivational
• Fast Paced
• Direct

Before submitting your application for review, we kindly request that you first complete the...