Care Manager

**Great Opportunity to Start Your New Year off with a great agency! You will not be disappointed!**

It is amazing when a career and a passion come together! AdvisaCare Home Health Care is seeking a Care Manager in our East Lansing Office. A Licensed Practical Nurse/LPN license is required for this position. This is a full time, salary position with a competitive benefit package including medical, dental, vision, bonus plan and a 401K!

As the Care Manager , you will utilize your nursing and management skills combined with your compassionate talents. This position affords an excellent opportunity to have an impact on seniors and their families. Our ideal candidate will appreciate challenges, have the ability to continually adjust to change and multitask, have pre-existing knowledge of nursing and management, all with a great attitude.

Care Manager relationships are...

About Esperta Health

Esperta Health is a leading provider of in-home wound care services. Our team is committed to delivering exceptional care and improving the lives of our patients. We value collaboration, innovation, and a patient-centric approach to healthcare.

At Esperta Health, we're dedicated to making quality wound care accessible to everyone. Our innovative in-home wound management program is designed to improve healing outcomes and reduce costs, all while providing personalized care to our patients.

We are currently hiring an experienced and motivated Territory Manager, In-Home Wound Care to join our team and help us expand our reach in Philadelphia, PA by establishing referral partnerships with providers and positively impacting the health of wound care patients.

The Territory Manager, In-Home Wound Care, will focus on the...

We are seeking an experienced Customer Care Manager to join our dynamic team at EcoSure Insurance. In this pivotal role, you will lead our customer service department, ensuring that our team delivers exceptional service and support to our clients. You will be responsible for developing, implementing, and managing customer service strategies that enhance customer satisfaction and loyalty. Your leadership, strategic thinking, and ability to foster a positive team environment will be key to driving a culture of excellence. If you are passionate about customer care and have a proven track record in team management, we would love to hear from you!

Responsibilities

• Oversee daily operations of the customer service department, ensuring effective and efficient service delivery.
• Develop and implement customer service policies, procedures, and training programs for staff.
• Monitor customer interactions and feedback to identify areas for improvement...

As a Customer Care Manager, you will also analyze key performance metrics to identify areas for improvement and implement solutions to elevate our service standards. If you're passionate about customer service and have a knack for leadership, we would love to have you on board!

Responsibilities

• Lead and motivate the customer care team to achieve service excellence and productivity targets.
• Monitor customer interactions to ensure compliance with company policies and service standards.
• Develop training programs and workshops to enhance team skills and knowledge.
• Establish metrics and benchmarks to assess team performance and customer satisfaction.
• Act as an escalation point for complex customer issues, providing effective resolutions.
• Collaborate with other departments to address customer concerns and improve service delivery.
• Continuously analyze feedback and trends to optimize customer care...

Role Overview: 

The Customer Care Manager leads and inspires a team of agents to provide excellent customer service and effectively attain/exceed all key service objectives and goals.  The Manager fosters a culture of collaboration and continuous improvement to engage employees and ensure an exceptional and ever improving experience for our customers.   

Permanent residency in one of the following states is required: AZ, DE, FL, GA, KY, MA, MD, MI, NJ, NY, OH, PA, SC, ID, IL, NC, WV, and TX only.

Essential Responsibilities:  

• Supervise day-to-day operations and workflows in the Customer Care department. 

• Ensure service level and quality standards are achieved in accordance with service objectives. 

• Perform regular quality monitoring/process audits to assess customer satisfaction levels and evaluate agent accuracy and...

Great Opportunity to Start Your New Year off with a Great Agency! You won't be disappointed!

AdvisaCare Home Health Care is currently seeking a qualified and motivated Home Care Office Manager for our Traverse City MI office location. This is an excellent opportunity for someone looking to grow and advance in their career within the home health industry. The ideal candidate will possess strong leadership skills, a passion for delivering quality care, and the ability to foster positive relationships with clients, staff, and referral sources.

The Home Care Office Manager will be responsible for overseeing the daily operations of the office, ensuring compliance with all regulations, and implementing best practices to enhance service delivery. You will play a crucial role in our mission to provide compassionate care to those in need.

Candidate needs to have a Home care...

Position Overview

Are you a mission-driven nurse looking to go beyond assessments and advocate for the independence and health equity of your members? We know you have many employment choices.  Let us share why you should consider joining the team of nurses at Independence Care System! 

·       Our nurses are passionate about their work and have the freedom and flexibility to make a real impact in the lives of our members.

·       ICS is an award-winning organization doing innovative work to support the needs of adults with physical disabilities.

·       The average tenure of an ICS nurse is 11 years, our most recent nursing vacancy was way back in 2017, and our longest-serving nurse is in her 23rd year on the...

ResPro Health is dedicated to providing our partners in the respiratory space with the tools and resources needed to implement meaningful programs like remote patient monitoring and chronic care management in their pulmonary practices. With a focus on quality patient care and innovative solutions, ResPro Health equips specialists with dedicated staff to improve patient outcomes, promote patient engagement and support therapy compliance. Joining our team as a Registered Nurse, you will have the opportunity to connect with patients daily and support their respiratory needs from the comfort of your home. As a valued team member, you will collaborate with other experts in the respiratory space to improve patient outcomes and positively impact the future of specialty medicine.  

Responsibilities: 

• Welcome patients into continuous care program(s) and review benefits and services included 
• Coordinate with the...

Fetch Specialty & Emergency Veterinary Centers is seeking an experienced Veterinary Technician to serve as our Assistant Practice Manager of Emergency and Critical Care (APM-ECC) in our new Clearwater, FL hospital. As a family-owned emergency and specialty veterinary hospital, we offer advanced and specialized veterinary services to our clients and referring veterinarians. The Assistant Practice Manager (APM-ECC) assists in providing a successful outcome in patient care, a positive guest experience, while promoting a collaborative environment between team members in the hospital.

Essential Functions:

• Direct and supervise Emergency and Critical Care team members in an active leadership role in ensure team success (90% clinical environment, 10% office/clerical environment)
• Collaborate with training and clinical team members to ensure that training and quality goals are met
• Coach and lead through effective feedback to team members...

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

Performs inspections and repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.

Duties and Responsibilities:

• Performs Post Closing Customer Visits (PCCV) and any other inspections as per...

Great Opportunity to Start Your New Year off with a Great Agency! You won't be disappointed!

AdvisaCare Home Health Care is currently seeking a qualified and motivated Home Care Office Manager for our Traverse City MI office location. This is an excellent opportunity for someone looking to grow and advance in their career within the home health industry. The ideal candidate will possess strong leadership skills, a passion for delivering quality care, and the ability to foster positive relationships with clients, staff, and referral sources.

The Home Care Office Manager will be responsible for overseeing the daily operations of the office, ensuring compliance with all regulations, and implementing best practices to enhance service delivery. You will play a crucial role in our mission to provide compassionate care to those in need.

Candidate needs to have a Home care...

The ECM Lead Care Manager serves as the primary point of contact for participants in the ECM program. The ECM Lead Care Manager develops a comprehensive Care Management Plan with input from a multidisciplinary care team, as well as the member, and coordinates all care needs and services, such as physical health, behavioral health, social needs, and long-term services and supports. The ECM Lead Care Manager reports to the ECM Director.

Requirements

1. A Bachelor’s degree related to the fields of psychology, social work or other majors defined by the Department of Mental Health as a related degree)– OR– an AA degree in Human Services, Social Work, or Psychology plus two years’ experience working with high risk populations.
2. Two years case management experience, demonstrating familiarity and comfort level in working with ECM populations.
3. Valid California Driver’s License, good driving record, and must be able to drive to fulfill the...

As the holiday season approaches, we want to inform you that response times and the hiring process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed to keeping you informed as we review applications. Thank you for considering a role at ŌURA—we look forward to learning more about you!

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our...

The Enhanced Care Management (ECM) Services Clinical Consultant ensures the quality of services provided by the ECM Services Program addressing the clinical and non- clinical circumstances of high- need members. The ECM Clinical Consultant provides consultation to ECM Lead Care Managers and direct clinical services to ECM participants as needed. The Enhanced Care Management (ECM) Services Clinical Consultant is expected to exercise professional judgment and discretion as a significant practitioner in the successful integration of treatment for clients. The position reports directly to the ECM Program Manager.

Requirements

1. Valid California license as a LCSW, MFT, PhD, or PsyD.

2. Work experience in a comparable mental health setting.

3. Valid California Driver’s License, good driving record, and must be able to drive to fulfill the duties of the position.

4. Bilingual Spanish...