Bilingual service advisor

GLOBAL PACIFIC SUPPORT is seeking a proactive and enthusiastic Bilingual Service Advisor to join our dynamic team. In this essential role, you will serve as a key point of contact for our Spanish-speaking and English-speaking customers, ensuring that all inquiries and service requests are handled with professionalism and care. Your bilingual skills will enable you to communicate effectively with our diverse clientele while providing excellent customer service and support.

Responsibilities

• Welcome customers in both Spanish and English, addressing their service needs and inquiries.
• Assess customer concerns and provide clear, detailed information about services and repairs in both languages.
• Schedule and manage service appointments efficiently, optimizing workflow within the service department.
• Create precise estimates and work orders, ensuring customers fully understand the scope of services provided.
• Convey service updates and...

Martin Automotive Group is searching for a Service Advisor to join our team at our El Monte Nissan location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers
...