Customer Service Manager
The Tucker Real Estate
Houston, texas
The Tucker Real Estate is seeking a dedicated and enthusiastic Customer Service Manager to join our dynamic team. In this role, you will be responsible for overseeing our customer service department to ensure that all customer interactions are handled in a professional and courteous manner. As a Customer Service Manager, you will play a pivotal role in enhancing customer satisfaction and fostering a positive experience for our clients in the real estate sector. Your expertise will guide our customer service representatives in resolving inquiries, addressing concerns, and providing information about our properties and services. You will also be instrumental in developing strategies to improve customer service processes, train staff in best practices, and monitor service metrics to ensure we are consistently meeting and exceeding customer expectations. Our ideal candidate will possess a strong background in customer service management, with an ability to lead and inspire a team while...