Service Manager in Pennsylvania

Job purpose

The Senior Manager of Customer Service & Marketing will lead the strategic direction, performance, and development of company's customer service and marketing teams. This role is integral to enhancing customer satisfaction, optimizing service processes, and driving effective marketing initiatives to support business growth. The ideal candidate will have a blend of customer service expertise and a strong marketing acumen to drive operational efficiency and brand visibility.

Duties and responsibilities

• Create and implement standard operating procedures (SOPs) that promote best practices in customer service management, system utilization, and team collaboration.
• Lead cross-functional process improvement initiatives to optimize workflows, reduce inefficiencies, and enhance operational performance across departments
• Track and analyze key performance indicators (KPIs) related to customer...

Access Services is hiring a Case Manager of Justice Related Services. This position will serve individuals throughout Montgomery County in the areas of Norristown, Lansdale, Abington, and Pottstown, and will have an office base in Plymouth Meeting, PA.

Why become a Case Manager with Justice Related Services?

You will have the opportunity to work with a unique population that is greatly in need of services. You will help clients achieve goals such as finding housing, gaining employment, developing a positive social life, using healthy coping skills, and improving their overall personal wellness. A successful candidate will be humble, open to coaching and teaching, flexible, able to work alone and with a team, open minded, able to critically think, and willing to advocate.

The Justice Related Case Manager would be an individual that is passionate about serving a population that lives with...

CDR Maguire Inc., a national multi-disciplinary engineering firm with an office in Pittsburgh (Warrendale, PA), is seeking a full-time experienced Project Manager for our Program Management Services group, for management of multiple infrastructure projects, including bridge, street reconstruction, traffic and miscellaneous locally led projects in western Pennsylvania.

Candidates residing in Pittsburgh, PA highly preferred.

Prior to applying, please thoroughly read the position description as posted to ensure you meet the qualifications. Only serious and qualified candidates will be considered.

Responsibilities Include:

• Oversight of multiple design projects for a Local Public Agency program.
• Management of contracts, agreements, funding, design reviews, and working with grant agencies such as PennDOT and FHWA.
• Coordinating and chairing...

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Service Manager to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Service Manager Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Manager, you will oversee all business and administrative aspects of the service department. As a Service Manager, you will be responsible for operating the department profitably by controlling costs, setting and obtaining sales...

About Us:

Optimum RV is a premier RV dealership dedicated to offering a wide selection of RVs, an excellent service department, and exceptional customer service. We are seeking a dedicated Service Manager to join our team to oversee our service department and ensure exceptional customer satisfaction.

Responsibilities:

The Service Manager will be responsible for managing the daily operations of the Service department. The primary duties will include:

·       Overseeing all service operations, including scheduling, repair, and maintenance of RVs.

·       Managing a team of service technicians and support staff, including hiring, training, and performance evaluations.

·       Ensuring high levels of customer satisfaction by addressing customer inquiries and resolving service-related issues...

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Service Manager to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Service Manager Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Manager, you will oversee all business and administrative aspects of the service department. As a Service Manager, you will be responsible for operating the department profitably by controlling costs, setting and obtaining sales...

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Service Manager to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Service Manager Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Manager, you will oversee all business and administrative aspects of the service department. As a Service Manager, you will be responsible for operating the department profitably by controlling costs, setting and obtaining sales...

Sago, formerly Schlesinger Group, is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to solve business problems through extensive audience access and an adaptive range of qualitative and quantitative solutions. We help our clients understand what their customers want and demand — empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights.

Join our team at SAGO, where happiness thrives in the top 35%, our work culture ranks in the top 10%, and diversity shines in the top 15% compared to peers of our size. Discover more about us at https://www.comparably.com/companies/sago

POSITION SUMMARY: 

As a Facility Manager at our focus group facility, your leadership role is multifaceted, encompassing...

CDR Maguire Inc., a national multi-disciplinary engineering firm with an office in Pittsburgh (Warrendale, PA), is seeking a full-time experienced Project Manager for our Program Management Services group, for management of multiple infrastructure projects, including bridge, street reconstruction, traffic and miscellaneous locally led projects in western Pennsylvania.

Candidates residing in Pittsburgh, PA highly preferred.

Prior to applying, please thoroughly read the position description as posted to ensure you meet the qualifications. Only serious and qualified candidates will be considered.

Responsibilities Include:

• Oversight of multiple design projects for a Local Public Agency program.
• Management of contracts, agreements, funding, design reviews, and working with grant agencies such as PennDOT and FHWA.
• Coordinating and chairing...

Service Manager Job Expectations:

• Embrace and foster the ONE 2 ONE culture by wholeheartedly embracing our vision, mission, and core values.

• Deliver an exceptional 5-Star experience to our existing and potential customers.
• Adhere to all company processes, expectations, policies, and procedures.
• Thoroughly utilize the company CRM system, quoting software, and any other programs according to your training and instructions.
• Work independently, maintain productivity, be proactive, forward-thinking, and always keep the company's profitability in mind as an integral member of the team.
• Stay updated on training and industry standards by attending relevant webinars, seminars, conferences, and vendor training.
• Represent ONE 2 ONE in the community through participation in events such as conventions, networking events, and as directed by management.
• Collaborate and communicate effectively with...

JOB SUMMARY:

This role will be responsible for providing vision and leadership across the CM/CI division for PA East Construction Services, including managing operations, business development, and administration. The CSM will work closely with the President and Director of Construction Services to develop the company's strategic plan for the Division while ensuring its execution. The CSM will ensure proper tracking of bid opportunities, proposal preparation, and coordination of work for clients and coordination of subconsultants, teaming arrangement and reciprocity agreements. The position will also be responsible for maintaining contract compliance, logistical coordination, project cost accounting, and overseeing quality control.

This position can be located in various PennDOT Districts throughout Eastern, PA.

ESSENTIAL FUNCTIONS:

Operational

· Promote excellent...

The Service Manager oversees the dayshift shop and field technicians and is responsible for setting up their daily schedules. The Service Manager coordinates with field supervision on when equipment can be serviced/repaired with the least amount of downtime. The Service Manager is also responsible for the utilization of company and rental equipment and for determining which equipment should go to each jobsite.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Determine a weekly and 2-week production schedule, based on a variety of factors, including feedback from the field, necessary equipment repairs, contractual deadlines and new job starts.  The Service Manager balances these elements to create an actionable and efficient schedule.
• Monitors job site milestones and interdependencies, making adjustments to the schedule based on changing conditions.  This aspect of the role...

Access Services is hiring a Case Manager of Justice Related Services. This position will serve individuals throughout Montgomery County in the areas of Norristown, Lansdale, Abington, and Pottstown, and will have an office base in Plymouth Meeting, PA.

Why become a Case Manager with Justice Related Services?

You will have the opportunity to work with a unique population that is greatly in need of services. You will help clients achieve goals such as finding housing, gaining employment, developing a positive social life, using healthy coping skills, and improving their overall personal wellness. A successful candidate will be humble, open to coaching and teaching, flexible, able to work alone and with a team, open minded, able to critically think, and willing to advocate.

The Justice Related Case Manager would be an individual that is passionate about serving a population that lives with...

Service Manager Job Expectations:

• Embrace and foster the ONE 2 ONE culture by wholeheartedly embracing our vision, mission, and core values.

• Deliver an exceptional 5-Star experience to our existing and potential customers.
• Adhere to all company processes, expectations, policies, and procedures.
• Thoroughly utilize the company CRM system, quoting software, and any other programs according to your training and instructions.
• Work independently, maintain productivity, be proactive, forward-thinking, and always keep the company's profitability in mind as an integral member of the team.
• Stay updated on training and industry standards by attending relevant webinars, seminars, conferences, and vendor training.
• Represent ONE 2 ONE in the community through participation in events such as conventions, networking events, and as directed by management.
• Collaborate and communicate effectively with...

CDR Maguire Inc., a national multi-disciplinary engineering firm with an office in Pittsburgh (Warrendale, PA), is seeking a full-time experienced Project Manager for our Program Management Services group, for management of multiple infrastructure projects, including bridge, street reconstruction, traffic and miscellaneous locally led projects in western Pennsylvania.

Candidates residing in Pittsburgh, PA highly preferred.

Prior to applying, please thoroughly read the position description as posted to ensure you meet the qualifications. Only serious and qualified candidates will be considered.

Responsibilities Include:

• Oversight of multiple design projects for a Local Public Agency program.
• Management of contracts, agreements, funding, design reviews, and working with grant agencies such as PennDOT and FHWA.
• Coordinating and chairing...

Operations Manager for a Janitorial/Commercial Cleaning environment.

Opening in the Bethlehem area.

Cleantec is considered one of CNY's top-rated full-service Janitorial and Facility Maintenance companies.

Cleantec promotes a collaborative employee-involved culture.

Role Priorities:

• Management of day to day account operations
• Optimization of labor
• Customer retention
• Implementation of company policies and SOP

Responsibilities:

• Follows company operation standards for training, cost control, quality, safety, and on-time service.
• Follows company policies in the area of capacity planning, scheduling, customer satisfaction, employee relations, and performance relations.
• Builds a team of key employees capable of carrying out operational growth strategies and improving employee...

ACS International Resources (ACS) / Inspiroz is seeking a dedicated Service Delivery Manager (SDM) to join our team.  As an SDM, you will play a crucial role in leading our on-site team members and ensuring the successful delivery of our IT services to our schools and corporate clients.   

Working under the supervision of our Senior Director of Service Delivery, you will manage on-site resources, interact regularly with our remote technical support team, and be responsible for delivering excellent service to our partners. 

If you have a deep understanding of IT services, a passion for education and technology, and proven experience in team leadership, take the next step in your career, and apply today! 

Job Duties (include but not limited to): 

Team Management and Partner Satisfaction 

• Lead and manage School (STS) and Business Technology Specialists...

Description

Client Service Manager.

Internally: Facility Manager.

POSITION SUMMARY: 

As a Facility Manager at our focus group facility, your leadership role is multifaceted, encompassing the orchestration of smooth and efficient facility operations. Beyond overseeing administrative and operational aspects, you will actively drive sales opportunities to fill the rooms with both existing and new clients. Anticipating and meeting client needs is paramount, and your strategic approach will extend to cultivating relationships and identifying opportunities for business growth. Your hands-on involvement in managing your staff, and coordinating logistics, coupled with a commitment to delivering exceptional customer service, will contribute not only to the success of individual in person projects but also to the facility's overall reputation in the competitive market research industry. This position is 100% in-person, in our...

CDR Maguire Inc., a national multi-disciplinary engineering firm with an office in Pittsburgh (Warrendale, PA), is seeking a full-time experienced Project Manager for our Program Management Services group, for management of multiple infrastructure projects, including bridge, street reconstruction, traffic and miscellaneous locally led projects in western Pennsylvania.

Candidates residing in Pittsburgh, PA highly preferred.

Responsibilities Include:

• Oversight of multiple design projects for a Local Public Agency program.
• Management of contracts, agreements, funding, design reviews, and working with grant agencies such as PennDOT and FHWA.
• Coordinating and chairing meetings to review design progress, utility, right of way, PUC, railroad, and other related meetings may be required.
• Oversight of administrative and support staff.
• Close working...

Access Services is hiring a Case Manager of Justice Related Services. This position will serve individuals throughout Montgomery County in the areas of Norristown, Lansdale, Abington, and Pottstown, and will have an office base in Plymouth Meeting, PA.

Why become a Case Manager with Justice Related Services?

You will have the opportunity to work with a unique population that is greatly in need of services. You will help clients achieve goals such as finding housing, gaining employment, developing a positive social life, using healthy coping skills, and improving their overall personal wellness. A successful candidate will be humble, open to coaching and teaching, flexible, able to work alone and with a team, open minded, able to critically think, and willing to advocate.

The Justice Related Case Manager would be an individual that is passionate about serving a population that lives with...

JOB SUMMARY:

This role will be responsible for providing vision and leadership across the CM/CI division for PA East Construction Services, including managing operations, business development, and administration. The CSM will work closely with the President and Director of Construction Services to develop the company's strategic plan for the Division while ensuring its execution. The CSM will ensure proper tracking of bid opportunities, proposal preparation, and coordination of work for clients and coordination of subconsultants, teaming arrangement and reciprocity agreements. The position will also be responsible for maintaining contract compliance, logistical coordination, project cost accounting, and overseeing quality control.

Please thoroughly review the job description and position requirements prior to applying to ensure you possess the experience and qualifications as posted. Only serious and qualified candidates will be...