Director, Client Success in New York

Are you a project management / client services expert in the digital media and branded content space who is passionate about delivering the best service and leading teams that do the same? Have you had success working with luxury fashion, jewelry &/or watch clients? Do you enjoy and excel at handling communication across all levels of a client’s organization? Do you have experience working with teams such as Sales, Video, Branded Content, Design/Creative, Edit, Ad Operations and Social to build programs from kick-off through campaign wrap? If so, we want to hear from you.

Key Responsibilities: 

As a Director, Client Success at Future, you are the quarterback in the execution of some of our largest custom and integrated programs. Reporting to the VP US Client Success and Global Ad Operations, you are the client’s main contact after the sale, ensuring their expectations are met throughout the program and delivering white-glove service. You engage...

Training The Street (TTS) is the world’s leading financial learning services company offering targeted and customized training courses to corporate and educational clients.  Through the use of highly effective, intuitive teaching methods in an interactive, multimedia setting, our mission is to teach the everyday valuation techniques and financial modeling skills that experienced professionals use at work in a way that is immediately applicable. 

The Client Success team is responsible for working with our existing customers to create and deliver training programs, both in-person and virtual. The primary role will be to engage with learning and development teams, HR and recruiting specialists, and finance professionals at the most reputable corporate and academic institutions around the country, in order to develop a positive customer experience, foster relationships and sell TTS services. The role also entails managing...