Online Booking Assistant in Massachusetts

In this role, you will support our operations by managing the online booking system, ensuring a seamless experience for our clients. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in using various online platforms and tools. As an Online Booking Assistant, your daily tasks will involve confirming reservations, addressing client inquiries, and maintaining up-to-date records of bookings and availability.

Responsibilities

• Manage and maintain the online booking system for accuracy and efficiency.
• Confirm and process client reservations and bookings in a timely manner.
• Respond promptly to client inquiries through email and chat regarding bookings.
• Update and manage availability calendars for services offered.
• Assist in troubleshooting and resolving any booking system issues that arise.
• Collaborate with the operations team to ensure seamless booking...