Director of Operations in Kansas

Key Responsibilities:

Operational Leadership:

• Develop and implement efficient systems and cost-effective processes to enhance operational success.
• Oversee operational budgets, ensuring financial goals are met or exceeded.

Team Leadership and Development:

• Lead, mentor, and develop a team of Facility Service Managers (FSMs).
• Conduct biweekly ride-alongs with FSMs to ensure adherence to operational standards and foster skill development.
• Identify training needs and coordinate off-site training sessions as required.
• Implement and monitor individual performance scorecards.

Client and Vendor Relationship Management:

• Build and maintain relationships with clients to achieve a client retention rate above 90%.
• Manage and grow key accounts, including negotiating terms and ensuring satisfaction.
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The Director of Field Operations will play a pivotal role in assisting our company with operational decisions related to how franchisees service clients. This includes monitoring franchisee and Facility Solutions Manager (FSM) activities to ensure compliance with company policies, attending company meetings, and training new and existing FSMs in their daily roles. You will also be responsible for providing operational support to FSMs and franchisees to ensure seamless service delivery.

To excel as the Director of Field Operations, you should be detail-oriented, capable of building relationships both in-person and remotely, and skilled in multitasking. Exceptional analytical, problem-solving, and decision-making skills are essential to drive operational excellence.

Essential Functions:

• Collaborate with leadership to make informed decisions on operational activities and set strategic goals.
• Plan and oversee daily business operations...

Leading brands leverage AdParlor to scale their digital marketing programs to new heights. As one of the longest standing badged Meta Partners, AdParlor's trusted advertising experts partner with brands ranging from multi-billion dollar companies to digital disruptors. AdParlor’s foundation of success boils down to three things: our lockstep alignment with the mission of the client; our experienced and strategic social and influencer specialists; and our technology that provides campaign governance, automation, and unified cross platform reporting.

Founded in 2008, AdParlor holds strategic partnerships with Meta, TikTok, Google, Snapchat, Pinterest, Twitter, and Linkedin. AdParlor is a subsidiary of Fluent, the nation’s largest performance marketing company (NASDAQ:FLNT) headquartered in New York City.

Job Summary

As Director, Influencer Strategy & Operations, you will be responsible for ensuring that AdParlor’s new creator and UGC...