Shipping & Logistics Manager in Illinois

Position Overview: The Shipping & Logistics Manager is responsible for overseeing Mixam’s courier and logistics partners delivery supply chain, improving cost performance, troubleshooting complaints, invoicing discrepancies, and striving for smooth global shipments.

This role involves coordinating with global suppliers, internal teams, and stakeholders to ensure that all systems, processes, and requirements are aligned for optimal performance and compliance.

Key Responsibilities:

• Build and maintain strong partnerships with shipping carriers (e.g., UPS, FedEx, DPD, DHL, USPS, regional couriers as well as LTL) on a global level.
• Negotiate carrier contracts, rates, and service-level agreements (SLAs) to secure competitive pricing and terms.
• Conduct regular performance reviews with carriers, addressing issues and ensuring SLA adherence.
• Develop a thorough understanding of carrier offerings and advise on the most effective shipping...