Junior Account Specialist in Colorado

DESCRIPTION

The Junior Account Specialist is responsible for providing support to the sales and account management teams, performing essential administrative tasks to help maintain high company efficiency. This role is also responsible for providing excellent customer service to individual custom clients, as well as overseeing the semi-custom and in house printing programs.

RESPONSIBILITIES

• Manage in-house printing program ensuring on time delivery and customer satisfaction of all personalized retail and custom products.
• Filter and respond in a timely manner to custom apparel inquiries that come in regarding the custom process.
• Process all orders that come through online design program; ensure that all orders have proper art files and communicate any possible issues with customer; manage all communication with production facility regarding orders from online designer.
• Maintain active outreach to customers utilizing online design...