IT Process Analyst in Colorado

IT Process Analyst:

Location: Remote Central, Mountain, or Pacific Time Zones

Employment Type: Contact 10 month

Statement of Work 

Project Title: IT Process Documentation and Standard Operating Procedures (SOPs) Development 

Objective: To develop detailed process documentation and SOPs for various IT processes, ensuring alignment with ISO9001 certification requirements and providing comprehensive training and support to IT staff. 

Scope of Work: 

• Process Documentation Requirements: 
• Develop detailed Visio process flows for various IT processes, ensuring clarity and accuracy. 
• Create comprehensive SOPs that align with ISO9001 certification requirements. 
• Collaborate with cross-functional teams to gather and document process information. 
• Identify and document typical IT processes, including but not limited to incident management, change...

Are you passionate about identifying operational inefficiencies and optimizing processes?

Are you someone who would be excited by the opportunity to have an immediate impact on fast growing business?

We've been looking for you!

Encore Access is a small rapidly growing company in the live events and entertainment space. We provide services to ensure our clients can get the access they want to more than 120,000 live concerts, events, and theater productions nationwide.

We seek a Business Operations & Process Analyst to join our team and help us improve our organizational processes and operational efficiencies. We are a fast-growing company, and this role will be critical to helping us reach our next phase of growth and profitability.

As our Business Operations & Process Analyst, you will report to the CTO but be closely integrated with department managers and our leadership team. This is a...