Full-time
Program Manager
Velox Marketing
Phoenix, arizona
Position Overview:
We are seeking a skilled Program Manager to lead customer strategies and manage products from new product introduction through volume production. This role is integral to ensuring customer satisfaction, driving business relationships, and leading cross-functional teams to meet customer commitments. The ideal candidate will have experience in Electronics Manufacturing Services (EMS) or contract manufacturing and be passionate about delivering excellence.
Responsibilities:
- Lead the Customer Focus Team (CFT) and prioritize team activities.
- Act as the primary point of contact for customers, resolving issues and maintaining healthy customer relationships.
- Ensure successful new product introduction (NPI) and execute to standard processes.
- Monitor key performance indicators (KPIs), including pricing, inventory turns, and product quality.
- Manage recurring pricing...