Live chat Agent
Camino Real Community Service
Spanish Fort, alabama
Camino Real Community Service is on the lookout for a dedicated and enthusiastic Live Chat Agent to join our committed team. In this role, you will be the first line of support for our clients, providing timely and effective assistance via live chat. Our mission is to ensure that every individual seeking our services feels supported and understood, and as a Live Chat Agent, you will play a crucial role in achieving this. Your primary responsibility will be to engage with clients, answer their inquiries, and guide them through our services and resources with warmth and professionalism. You will also be expected to document interactions, troubleshoot issues, and escalate complex cases to the appropriate departments when necessary. We are looking for someone who is not only tech-savvy but also possesses strong interpersonal skills, as you will be representing our organization and its values in every conversation.
Responsibilities
- Respond to client inquiries...